The UPS Store in Lakeland offers packing, shipping, printing, a mailbox, notary, shredding, and faxing services. It is locally owned and conveniently located. Experiences with staff vary. Some reviews report very helpful, professional, kind, and amazing employees who are easy to talk to and solve problems calmly. Other reviews describe bad service, a bad attitude from an employee, being ignored while waiting, and a recommendation to look at bad reviews. The business provides a wide range of services, but customer service experiences differ.