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8AM - 6:30PM
13553 FL-54, Odessa
Mailbox Centers
“What amazing service we received from AVADH!
His kindness and no worries and no problem put us at ease . You are a true professional AVADH. Your customer service was over the top .”
8AM - 6:30PM
18865 FL-54, Lutz
Mailbox Centers
“Always great service, helpful, very happy to be able to work with Jo and her team. They are a critical team to work with our business needs and always a pleasure stopping into their store.”
“I would like to recognize Dev for providing truly exceptional customer service at The UPS Store. From the moment I walked in, he was friendly, professional, and incredibly helpful. He greeted me with a smile, listened carefully to my needs, and made the entire process smooth and stress-free.”
“I’m 9months pregnant and had to return quite a few things today. Once of which was a heavy box that my husband had loaded for me into my car earlier.
Rasheed gives TOP TIER SERVICE! Not only did he help me with my boxes with a smile on his face but he helped me navigate some shipping obstacles that honestly weren’t even obstacles with his help. I was in and out.
Kudos to you RASHEED!! You’re an amazing asset and great person. Thank you for all your help”
“I went to Depot and it was so easy to mail my package. I just emailed my label to them and they printed it. So much easier than going to the post office! And they’re nice and funny, too.”
8:30AM - 6:30PM
2751 E County Line Rd, Lutz
Mailbox Centers
“Ms. Mattie was amazing!!! She was helpful, sweet and professional! She’s a ball of positive energy and was very pleasant and patient with all of our different needs today as first-time shippers. Thank you for being so willing to help. Thank you for your service! We will be back!”
8AM - 6:30PM
23110 FL-54, Lutz
Mailbox Centers
“The staff is really awesome. The amazon drop off serves is wonderful. It seemed to really know what they're doing in here , and it's actually pleasant to come say , hello. I really appreciate the staff's kindness in genuine demeanor.
The parking lot is not the best. It's very hard to see getting out of the spots. People just don't care. Overall, it's a good place to go and get your shipping done”
“absolutely love this UPS store location! The staff here are incredibly kind and helpful—they go above and beyond to make sure every service is the best it can be. I’ve been coming here for years, and every time, I’m impressed. Thank you for everything you do!”
“I came in needing help packing something important and the gentleman there was extremely helpful. He cared for my package diligently and I couldn’t have been happier with his work. I didn’t catch his name, but it was a gentleman with glasses working the morning of 5/19/26.”
8:30AM - 7PM
7853 Gunn Hwy, Tampa
Mailbox Centers
“Went in this morning at 11am to return a Apple watch to Amazon and was attended by Jasmine. This young lady was very courteous, patient and helpful. Great asset to the UPS store. Thank you for your assistance”
“I always look forward to coming to this post office because of the outstanding service. One of the employees is consistently friendly, always in a great mood, and genuinely enjoys helping customers. He's incredibly knowledgeable, uses great common sense, and is always attentive and efficient. Even when it's busy, he provides fast, accurate service without making you feel rushed. It's rare to find someone so professional and personable. Because of him, I wouldn't go anywhere else. Thank you for providing such excellent customer service!”
8AM - 6:30PM
3959 Van Dyke Rd, Lutz
Mailbox Centers
“Jay & Brenda greeted me from the jump & made a exhausting stressful return. EASY. These two nice and generous human beings need a RAISE. And not nothing petty. Thank you Jay & Brenda for not only making this process easier, but brightening up my day.”
“I’ve gone to this UPS store for a few years since Amy has been covering it all! Amy always gets shipments out, answers questions and does what she can within her control! I’m moving out of the area but I wish you all would promote her and get her more consistent coworkers! She always has the best music on and has a lovely singing voice as she keeps things productive.)”
8:30AM - 7PM
218 East Bearss Avenue, Tampa
Mailbox Centers
“The UPS Store made my visit quick and easy. The staff was friendly, professional, and took the time to answer my questions. Whether you're shipping a package, printing documents, or using one of their other services, they work efficiently to get you in and out without a long wait. I had a great experience and would definitely return the next time I need shipping or business services.”
“I entered the Northdale UPS Thurs 12/11with reservations. I seldom mail packages other than at Christmas. Last year was Omaha Steaks...easy. This year, situations changed. I would be buying, wrapping, packing, and shipping. I am disabled, so I panicked. I knew USPS would be more complicated and expensive. I talked myself into using this UPS as it was a few blocks away from the Bob Sierra Y after my morning warm-up. I would have them do the packing, especially with one item being liquid and the bigger box going to CA. I told myself that the stress relief alone made it worth it...a Christmas present to myself. At 8:30 when they opened, the door was opened for me by a smiling young man...later learned his name was Shelton. I followed him to the main counter and we discussed what I was working with. I let a few others ahead of me as I was not in a hurry. Shelton professionally packed my items to secure them...I watched him as he certainly knew what he was doing. While, yes, them packing using their materials is more costly, I still knew it was going to be cheaper than USPS and, oh by the way, AARP offers a disc on the materials. Also, when they do it with their materials, there is a higher level of insurance. Shelton finished up, I paid him, thanked him, and said I would be in Monday, today, with one more package. My confidence built by today, I had found a good box, packed my items, but left it open. When I went to the store, Shelton wasn't in yet, but I was greated with another welcoming smile...this time by Kristy. I told her about Thursday, she proceeded to check my work, made a few minor adjustments. Kristy closed out my package and rang me up. Yes, I have written a book, but I feel that having experienced the service by Shelton and Kristy, this UPS location in Northdale is now my go-to package center. Thank you!!”
“I want to acknowledge Lee for his help on a troublesome Amazon return we had yesterday. As the product came from a third party shipper we were not given the correct return labels by the third party to return the product. He went above and beyond excellent customer service getting Amazon to help us resolve the issue.
Thanks again for great customer service!”
8:30AM - 7PM
17633 Gunn Hwy, Odessa
Mailbox Centers
“Always Positive & Professional Assistance here. Walk in with my Returns , Packages, Ready & Sealed/Taped (if not they have Tape for Purchase ? which is convenient) , Scan & Go ✅ nothing Difficult. ? TY All”
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“Went to get my fingerprinting. All of the staff were so kind and helpful. I want to give out extra recognition to Anna, she was so patient and helped me so much!”