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“Great selection of running shoes and other accessories. Very helpful staff! Shoutout in particular to Evan for helping me navigate. From analyzing my arches to my running patterns he was able to scientifically recommend the ideal shoe for me. Again, excellent store would recommend to anyone!”
“Getting ready for my college alumni game and 10 days before, I blew out my toe cap so needed new skates. Stopped by the Lutz store and Cole took great care of me. Hooked me up with a pair of Supreme M4s, that fit just about perfectly after 2 hours in them. I give all the credit to Cole and his never ending patience in finding me that right skate. He then helped pick out a new stick as well...much better choice than I would have made myself. Thanks Cole...great job...I'll be back !”
“I had a great experience at this store the staff is very professional & accommodating with what I was looking for. The item was out of stock, however Noah researched and found it online... ordered it and it's on his way. I was given my military discount plus more. The process was quick and easy. Thank you so much appreciated! Stay blessed! I will definitely go back in the future!!”
“While researching for our 500 mile hike in Spain next summer Columbia was a definite must visit. Plan to get new hiking boots from here next March, as I prefer to try on my hiking boots rather than order online. We’ve done this hike a few times and know what we need and how important footwear is on this hike.”
“Have been trying to find a pair of 1080 13v 8 2E. Have had absolutely no luck. Thought I’d come up here to look but still no luck. Did find a pair of 880’s on the discounted rack in white so I snagged those. Selection was ok but I didn’t see any NB that jumped out and begged me to take them home. I have a pair of the blue 1080 13v’s and 3 pairs of black on black or black to be exact but needed a white pair (would have been very happy with another blue pair). Anyway, NB has some shaggy shoes in their new line up that really under whelmed along with some others. Not sure why they don’t take their very best sellers over the years and remake those.”
“Had the item we needed but not quite as described when we called about it. But the place had all types of used sporting equipment . Worth checking out before buying something new.”
“Great store with a lot of paddles option for pickleball demo. Then the owner took an additional $10 off my paddle purchase, rewrap the handle and gave me a free hat ?”
“KUDOS to Keith and Erin at the Wesley Chapel Ecco Outlet. I purchased 5 pairs of shoes yesterday and received excellent customer service. Due to their knowledge, patient and overall level of service I was able to purchase a variety of comfortable shoes for me and my husband. Great Job!!!”
“You can usually find what you need at this location, staff , management all know this stuff for real. Have a loyalty program which is really cool family and friends. Very unique store I like it a lot everyone should go there at least once”
“Rude manager and cashier! We spent over $400, but when we politely requested to have everything packed into two bags for easier carrying, the manager rudely refused and bluntly said, ‘No!’”
“Very knowledgeable and the attention to detail is amazing. Cason was very attentive and listened to every concern and explanation of foot pain i was experiencing. Gave multiple options for relief and even explained some foot exercises for me to do to help relieve the pain. I highly recommend this store if you are experiencing foot pain or have questions about running shoes.”
“Great customer service! The staff are really friendly and knowledgeable. If you have never purchased a gun and are looking into it this is a great place to get solid advice with no pressure. The whole experience was great. Felt comfortable and not up sold and even given advice on where to get training and concealed carry license.”
“I recently visited the ASICS outlet to return a pair of shoes I purchased online, and overall, it was a smooth experience. The staff was friendly and accommodating from the moment I walked in. I appreciated that they didn’t give me a hard time about the return and were very professional in handling the process.
The store itself was well-organized, with a wide variety of shoes and athletic gear on display, which made waiting (though short) much more pleasant. One thing to note is that their system did take a bit longer than I expected to process an online return in-store, but it wasn’t a major inconvenience.
I left satisfied, with the return processed and my refund on its way. I would recommend this location for both shopping and handling online returns, as the staff really made the experience stress-free.”
“Store number 1109
Kendrick at Finish Line is the man! From the moment I walked in, his welcoming smile and positive energy made my shopping experience truly exceptional. Not only did he go above and beyond to help me find the perfect pair of sneakers, but his in-depth knowledge of the products and genuine passion for helping customers truly sets him apart.
Kendrick's professionalism and dedication to providing top-notch customer service is evident in every interaction. My 10 year old son is picky and He took the time to understand my preferences and offered valuable recommendations that exceeded my expectations. I left the store feeling not only satisfied with my purchase but also grateful for the personalized attention I received.
If you're looking for a stress-free shopping experience with a touch of excellence, look no further than Kendrick at Finish Line. His expertise, friendliness, and commitment to customer satisfaction make him a truly valuable asset to the team. I will definitely be returning for all my future athletic footwear needs.”
“I had a great experience, and Brandon is the man, helped me get the best irons for me. Never tried upselling me and was very professional and knew exactly what he was doing. Highly recommend going here for clubs/fitting. Brandon, thanks again for your help, had my best round of golf yesterday with the new set.”
“Great selections, I’ve been to both the St Pete & the Wesley Chapel stores. I believe they are better than Dicks Sporting Goods. Check them out if you’re looking for in stock inventory.”
“This was one of the best Adidas outlets I’ve been to. Several employees, Gaby, Austin, and Marquise were the best workers I’ve encountered. They helped me find what I was looking for and even let me know if there was additional discounts. Will be back again! Thank you guys”
“I don’t care if they have sales or not I will forever shop here now. My son and I had a horrible experience at Rack Room and the ladies who worked here just made our day. They were both polite and extremely helpful. There were so sales happening when we shopped but because of the service, I will shop here from now on. Thank you!”
“Just bought a new driver as a Father’s Day gift from my loving family. A young lady golfer named Adriana assisted me pick between the Taylor made max 10k and the Ping max 10k, along with the appropriate shaft for each for my swing speed (stock regular). The TM for me was far more consistent and 20-30 yards farther! Based on my research, I thought I was definitely going to leave with the ping. But the Taylor made was definitely better for my personal swing. Adriana was super helpful and encouraging to this senior and albeit occasional hacker. I’m planning to play more going forward and this new driver should help me stay the course. ?
Just as a side note, I was at the PGA superstore before coming to Dicks, the workers in the bay were beyond unenthusiastic, nor did they provide 1/10th the help and encouragement Adriana did. They wouldn’t let me hit the taylormade, thus the trip to Dicks. I didn’t expect much from Dick’s, but their Customer Service won my business.”
“I noticed recent reviews were not great. However, I will say the person helping us today was just fine. We were greeted immediately when we entered. Store was very clean and tidy (they just had a corporate visit from what I understand). When we checked out, the employee admitted it was a long day (we have no problem with this…employees are also humans) but she was friendly/easy to talk to and didn’t make us feel like we were an inconvenience. She apologized because she hadn’t noticed us at the register right away. She also asked us to verify she had typed our email correctly. She offered to cut the tags off the hat we bought so my hubby could wear it immediately. All things that showed she was genuinely paying attention to our experience. Even if this isn’t how service has been lately, hopefully this is a trend of where they are heading as we enjoyed our experience today! I believe Hailey was the employee who checked us out - thanks Hailey!”
“Justin was the best!! As 2 indecisive girls trying to hat shop he made it so much easier for us! So personable and outgoing and gave so much input to help us pick the best gifts! Would definitely suggest giving him a raise- you don’t find many people in retail in today’s time, that greet you with a smile and go above and beyond to help you pick the right thing! He was amazing and if i could give him 10 stars i would!!!!”
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“These people are amazing we came ten minutes before closing and yet they let us stay for an extra 30 minutes testing out bikes! The owner and workers are super friendly they offered us water and with our purchase they gave us free water bottles. They even let my son play with their very friendly dog. Highly recommend this establishment!”