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“Jeff and Dusty at Verizon Cypress Creek are the reason we stay with Verizon. Took a difficult situation and turned it into a positive situation for us.
Sometimes a little customer service goes a long way and makes the difference of a short term customer converting to a forever customer !!
Great Job today Gentlemen!!”
“Was having issues porting our number and Don was amazing. Took the time to help us set the phones up and get them working. Outstanding customer service and awesome experience!”
“Came in today to get my son his 1st phone. The representative 'Young' took care of us. He found the best discount for a new Apple 16! He then found out that I was being overcharged for my current plan. He was able to call corporate and get us credit for the oversight. This is the best T-Mobile in TAMPA hands down. I'll be back!”
“Nohemy was wonderful and awesome, she took care of me professionally and got everything I came there to do wirking, go look her up when you go to the store, in and out”
“Yeziel at the Citrus Park T-Mobile was extremely helpful and provided amazing customer service. He took the time to suggest the best options for me and my sister, and we had a great experience.”
“Gabby with Republic Voice & Data is a true pro. She knows her stuff, communicates clearly, and always follows through. If you need reliable business phone or network solutions, Gabby’s the one to call.”
“Nolan is actually one of the best customer service manager that you have on your operation. He was very patient and excellent with customer service. He’s an asset to your company.”
“Wanted to give a huge shout out to Jaime for his help on Monday 1/19. I came in pretty flustered because another T-Mobile nearby is marked as open and is actually indefinitely closed... He was able to resolve a lack of ID by myself and hooked me up with the phone I was in aim of purchasing. He went above and beyond to ensure I was happy, so hope he gets some recognition because he could've let me walk out and chose to be an above the grade kinda of person.”
“The representatives were friendly and professional. They were emphatic when I explained that my phone fell in the Sein River in Paris France Oui. I obtained all the information required to get another phone to take great pictures for my hobbies.”
“Rylee is what a great customer service feels like. I was tossed around few times with my for refund and charges - with issue still unresolved after months. I walked in and Rylee welcomed me right away and took full ownership to resolve the issue until it was fully resolved - not halfway. She has excellent people and managerial skills. She was very pleasant all along while working on my issue though it took way longer than anticipated. Its rare to find such talent nowadays. If I have any issue with my service I would go look for her. Thanks Rylee.”
“Amar was extremely helpful explaining our options and getting our phones set up. This man truly cares about his work and is a rare find in this business. If you go to this store and need help, he's the one you want!!”
“The VERIZON STORE on North Dale Mabry in Tampa was amazing. The female rep was able to unlock my phone since I was not able to stop the talk back feature. She was amazing!”
“The representative was good and fixed the problem I had with my spectrum cell phones. But here is the discomfort of the visit unfortunately I got the counter that was next to the window west side of the building and the sun boils in there you couldn’t see the phone you couldn’t see what you were doing and you couldn’t stand there because it was so hot so we had to go to the side which was not good because that didn’t give us enough room next to the other counter . I don’t know why the manager of that Store wouldn’t suggest spectrum putting window tint on those windows which would be better than the blinds unless you use a certain kind of blinds because cheap blinds will melt that is something that needs to be taken care of immediately. It even makes the store hotter than it should be. I couldn’t be the first customer to complain about that.”
“Today I was serviced by a customer service rep by the name of Alex at this location in the North Dale Mabry store. I am a happy camper now. I had some issues with my bill and he fixed it for me and he was very nice and knew his stuff. I thank Alex for the great customer service experience that I had this morning. I look forward to seeing him again next time!”
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“David has provided me with the best phone buying experience. He is just simply the best. If you want someone who can listen and find you the best deal... Go see Mr David Medina.”