Journeys is praised for its excellent customer service and friendly staff. Byron, in particular, is highlighted for being patient, helpful, and providing great recommendations for boots and sneakers for the whole family. Customers appreciate the attentive and cheerful service from staff like Jewels, who goes above and beyond by checking other locations and ensuring a positive experience, even when the desired shoes are unavailable. The store is also recognized as a cool place to find all your skating needs, with a welcoming atmosphere. Overall, Journeys is highly recommended for its attentive staff and wide selection of shoes and skateboarding products.
Ebonie was so helpful and kind! I wanted a very specific pair of shoes the store didn’t have so she called around and found them at another journeys for me!
May 2026
Amazing experience! Paige helped me out, she was so sweet and knowledgeable.
June 2025
Nina. Was awesome.... thank you for all your help. Great customer service
