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“I was SO impressed with manager/salesman Robert M.! He was so knowledgeable about numerous brands, he asked questions which lead to the best appliance ( washer) for my lifestyle. The price was great, the service was excellent- not pressured at all. I live in Indialantic but whenever I need a new appliance I KNOW I’ll be headed here- you’ve made a customer for life! Thanks for the great experience!”
“Great service by Matt and Jeremy!!! They were very knowledgable about all the products and quick with processing our order. Will definitely be coming back for all other appliance needs!”
“My parents and I have always bought furniture and appliances from Kevin. He’s an awesome manager/owner. Employees are very helpful and professional. Great job!”
10AM - 8PM
1900 Evans Rd, Melbourne
Appliances
“Initially went to Best Buy looking for a portable speaker to sync with Smart TV for Husband with severe hearing loss and as a result he misses half of what is being said! We currently have a Bose soundbar too that still leaves him not hearing TV! They took us over to the Bose sound link plus speaker but did not know if it would in fact be compatible with the current soundbar? An employee was standing nearby and weighed in about not thinking it would. He then took us to other options with superior soundbars with enhanced sound for talking as opposed to background theatre type effects!! He was so bright and knowledgeable and determined to correct this hearing issue for my husband! His costumer service was beyond Stellar and he made the purchase getting us approved for 24 months at 0% interest!! We ended up purchasing a Sony 4K Oled Google 65” TV with the Soundbar that made the voice crystal clear and he set up all details of delivery to have installers pair his hearing aides to TV via Bluetooth capability!!!! We are beyond grateful for Chase Costello at Melbourne Best Buy. The Store had closed before we completed the whole transaction and quite honestly he could have not completed it then and there but he did!!By far the absolute best experience we have ever had making a large purchase at BB!
Thank you Chase for your wonderful service to us!!”
“I had an issue with an order through the online system, and not only did Tyler refund me for the mishap (item ordered but never came, yet i still had an auto payment taken out) but he also waived my payment that was due today for another item, AND on top of that he asked if i still wanted the tv and said it would be free for today! Tyler really went above and beyond for me, making sure i was nothing less than satisfied. He asked me about three times if I still wanted the tv, he was determined to make sure i got what i had wanted. It’s Christmas so money is tight, and now I don’t have to worry about anything until after Christmas now. Thank you so much Tyler, and George as well for your customer service, I know I was a bit sassy at first.”
“Staff are always friendly and helpful. They have a large variety of lawn and garden flowers, shrubs, trees, as well as all the tools and supplies you'll need to get your yard in shape and looking beautiful”
“I went in this morning with toilet tank pieces in hand. The guys immediately identified the manufacturer and knew exactly what i needed to do to solve the problem. One of the gentlemen grabbed a product off the shelf and said it should resolve my issue. The other accessed the parts log and found entire assembly that would mitigate future problems. I purchased the product off the shelf and ordered the assembly. They were correct! The product off the shelf completely resolved my issue! So when the entire assembly arrives. I'll have it when needed. Bottom line, Outstanding customer service! Thanks Gents!!!”
“I like HD in general however, this store did not have a tool rental, which I think would be a benifit to increase the stores traffic. I also did not care for the store layout. Several departments were split up, which made it difficult to find things. As a out of town contractor.”
“Awesome! Switched from Palm Bay to Melbourne and have had such great service. Everyone so nice and willing to help. Everything was have had to do Mike had been to helpful. Answers question and his mannerisms are great. Would highly recommend.”
“Absolutely loved this place! A designer had recommended this place for my bathroom remodel, and I was so happy she did. From the moment we walked in, we were met with true professionalism and a knowledgeable associate. Vivian was beyond amazing. She walked us through everything we needed to know. We found the perfect light fixtures for over our bathroom mirrors, and were given many options for mirror sizes, color, and type. Some items can be very pricey if you are budget conscious, but can still find some really great quality items that may work. We will definitely be returning for future purchases.”
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“Stephenie the manager was beyond amazing during our purchase. She was extremely attentive and helpful every step of the way.
Her recommendations were superb.
Thanks again! Great service!”