“I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store
I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store
I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store”
“Excellent service! My package arrived on time and in perfect condition. The USPS staff was friendly, professional, and helpful throughout the process. I appreciate the reliable delivery and would gladly use USPS again.”
“I would like to highly recommend the service Nathalie Velasquez provided for my green card renewal. From the beginning, the attention was clear, organized, and very professional. She patiently answered all my questions, explained every step of the process, and made sure all the documentation was correct.
Thanks to her guidance, the process was much smoother and more efficient than I expected. Her commitment and responsibility truly stand out. I would definitely work with her again and recommend her to anyone who needs support with immigration paperwork.”
“Karla was helped me pick the most economical option for me shipping a gift to a friend. She was very kind and helpful. The facility was clean and well stocked, they helped multiple customers in a quick and efficient manner and they had lots of stamp designs to choose from.”
“I wish I'd gotten her name, but the woman working this morning was so kind and helpful, I'm really grateful for her. She was quick and efficient but very patient with me as she walked me through the steps of sending a large package. Thank you!”
“Today 7/13/26 I visited the Shenandoah U.S Postal Service office. After reading through some of the reviews here, it may have been Emilean who assisted me based on the picture below from another customer. This USPS associate today was excellent and had a lot of patience to deal with all of the customers. Many of the customers today did not speak any English and she nevertheless tried to communicate as best as she could and assisted numerous customers in a friendly manner. I was impressed as it takes a special person to be able to deal with customers who at times were difficult to communicate with, as was the case today. I believe her name may have been Emilean. She was excellent and even picked up on the wrong zip code on the package I was sending and fixed my error. Thank you so much!”
“The new clerk has been a breath of fresh air at this location. A lot more organized and friendly service. Smaller and sometimes slower because it’s just her but I do not mind the wait due to the excellent service.”
“USPS must be sooo proud and lucky to have employees like Rigo and L.A - always so friendly ,helpful and super professional. BEST location and an absolutely BEST employees. Great awesome team.Thank you guys”
8:30AM - 5PM
500 S Federal Hwy, Hallandale Beach
Post Offices
“I must say I was a bit scared before going because of the horrendous reviews. But fear not! The service was quick and the lady that helped me was very kind. Many of the other postal workers were also smiling.”
“Demetria Stovall and Marquiet are just amazing customer service! Went above and beyond to help me change the wrong package. After store closure they still assisted me and they need a raise.”
“I’m not sure why this location has so many bad reviews. I was in and out of my passport appointment in less than 10 minutes .Just make sure you have all your documents ready for smooth service. The lady at the front desk was the sweetest!”
“OMG I’ve just had the best delivery agency experience ever, they open late until 6:00 pm, Estephany and Anthony are extremely well versed on customer service the real caring they shown on us customers is outstanding thank you guys!”
“Jose Lopez you forgot something about your visit you didn’t want to wait I ask hold on I’m helping someone,you then threw your package on scale I said no your not gonna do that the police will come ok Ma’Am you were wigs too”
“Nettie found that my mail wasn't being forwarded. Called them on a Thursday and just hoped things got straightened out. LOW AND BEHOLD this wonderful Nettie did double duty and just called me(Friday) and I am so appreciative of a PERSON like Nettie. Thank you!!! What a sharp postal worker and PERSON.”
8:30AM - 5PM
3500 S Dixie Hwy, Miami
Post Offices
“Suggest you ignore the 1-star reviews from people who were annoyed that this is a retail post office. The USPS web site could probably be clearer, but that's not this location's fault.The location is a 5-star package center, where you can pick up packages that are being held or couldn't be delivered. In my case, my wife sent a surprise care package that was accidentally marked for being returned to her. Thanks to the efforts of Miss Ross at this location, the package was redirected back to me, much to my wife's delight.Knowing how much this meant to my wife, Miss Ross went above and beyond to give me daily updates until delivery was certain. Hats off to her! ??”
“I received wonderful service from Kendra. She informed me about something that I was mailing. She was such great help and had a smile on her face while doing so. This is one of the best services I’ve ever received from USPS in general. Monday morning and such great customer service. Thank you Kendra!!!!”
“I went in with no real thoughts but the employee exceeded my expectations. I think her name was Mary or Mary Ann and she was friendly and very helpful. She should be commended for exceptional customer service.”
“I was recommended by a staff member who worked at another post office and to avoid the other ones in the area. Afterwards, I decided to check it out when I was in the Ojus area. The majority of the staff is very friendly. This is now second go-to USPS location (even if it's a little further away) in case my usual one is closed.”
“A huge shoutout to one of your amazing postal workers Fredricka.
Thank you for your hard work, dedication, and the care you put into serving our community every single day. Your commitment, reliability, and positive attitude do not go unnoticed. We truly appreciate everything you do to keep us connected, no matter the weather or the workload.
Thank you for all that you do you are valued, appreciated, and make a difference every day!”
“I had the need to express how nice and sweet and polite the 2 employees that worked at this location are. Is very odd for me to go to a USPS location and find employees this nice normally they are rude don’t even say hi or smile. Honestly I was very impressed and had to write about it. Thank you”
“I'm surprised this place has a 2.0 rating. The supervisor there looks serious but shes respectful and very helpful. Along with her employees. Service is A1. Besides it being my local post office , I enjoy coming here. Ratings on here are not accurate . Convenient and fast . 5 stars!”
8:30AM - 2:30PM
1666 79th Street Cswy Ste 300, North Bay Village
Post Offices
“I visited this post office on a Friday around 1 pm and was pleasantly surprised by the warm welcome I received.
While the location might be a bit challenging to find initially due to inadequate signage, once you arrive, the staff more than makes up for it with their exceptional customer service.
I am puzzled by the negative reviews; perhaps those experiences were influenced by the attitude of the customers. (You get back what you put out there)
I highly recommend this post office location to anyone in the area.”
“Second day in a row. I found another amazing employee at this post office. Her name is Tiana and she is the supervisor. Had another issue with a package that was not delivered because of an apartment number. I showed up after hours and she was getting ready to go home. She took the time to go inside and get the package for me before it was returned to sender. Thank you, Tiana! You're the best!”
“This review is for Miss Marilyn. What a god send. Tell me about patience, attention to detail, and absolutely going ever extra mile. She even ran me down after finishing my complicated shipping (to APO) because I had forgotten my receipt. She is the definition of what postal workers should strive to be!”
7:30AM - 9PM
2200 NW 72nd Ave Stop 3, Miami
Post Offices
“This post office is very reliable. I have been sending my parcels and letters for many years. Even when customer service area is closed, you can go in to drop off your parcels and letters. They have a self service station that can be used after hours. The employees are pleasant to work with and they also have an area to renew or apply for your passport- appointment is needed for that service”
“Awesome service. Came in with minutes before close and they took care of me in getting my concealed. Would reccomend to anyone looking for a firearm with out hassle.”
“Every time I go, they’re usually a line, but not too large. It was pretty fast. The clerks know what they’re doing. And they redirect you if anything is wrong. They are very, very experienced clerks. However, people tend to be very snobby at them. They are a great teamwork together.”
“This is my local post office and I've used them for everything from prepaid returns to buying stamps to sending international packages to money orders. Usually very little wait time, and friendly interactions with the experienced and efficient staff. It's so convenient and pleasant (unusually so by Miami customer service standards) that I'm honestly afraid DeJoy will shut this location down. Treat the staff with kindness and respect and it will be reciprocated!”