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“I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store
I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store
I had the best experience here. Although I didn't have an appointment to do my passport the lady behind the counter helped me without hesitation. Honestly ive never had such an amazing experience at any usps before. Definitely i will make this my go to store”
“Nathalie helped me with my immigration process very efficiently, I loved her service and I absolutely recommend her to anyone who needs to do an immigration procedure, with a lot of experience and empathy, professional and effective to be successful in any case. Thank you for all your help and patience Nathalie, my father will finally have the opportunity to come to the United States. God bless her! ❤️”
“Karla was helped me pick the most economical option for me shipping a gift to a friend. She was very kind and helpful. The facility was clean and well stocked, they helped multiple customers in a quick and efficient manner and they had lots of stamp designs to choose from.”
“I wish I'd gotten her name, but the woman working this morning was so kind and helpful, I'm really grateful for her. She was quick and efficient but very patient with me as she walked me through the steps of sending a large package. Thank you!”
“The new clerk has been a breath of fresh air at this location. A lot more organized and friendly service. Smaller and sometimes slower because it’s just her but I do not mind the wait due to the excellent service.”
“USPS must be sooo proud and lucky to have employees like Rigo and L.A - always so friendly ,helpful and super professional. BEST location and an absolutely BEST employees. Great awesome team.Thank you guys”
“I must say I was a bit scared before going because of the horrendous reviews. But fear not! The service was quick and the lady that helped me was very kind. Many of the other postal workers were also smiling.”
“love coming to this location; it’s a small building, but the service is pleasant and fast. Unfortunately, there are some customers who get upset when they are informed of the rules. There was a woman with a dog—presumably an emotional support animal—that was growling the entire time, as well as a gentleman with a service dog; the place was packed. The postal clerk explained to the woman that only service dogs are permitted and she gave him a hard time just for explaining the rules.”
“Demetria Stovall and Marquiet are just amazing customer service! Went above and beyond to help me change the wrong package. After store closure they still assisted me and they need a raise.”
“I’m not sure why this location has so many bad reviews. I was in and out of my passport appointment in less than 10 minutes .Just make sure you have all your documents ready for smooth service. The lady at the front desk was the sweetest!”
“OMG I’ve just had the best delivery agency experience ever, they open late until 6:00 pm, Estephany and Anthony are extremely well versed on customer service the real caring they shown on us customers is outstanding thank you guys!”
“Jose Lopez you forgot something about your visit you didn’t want to wait I ask hold on I’m helping someone,you then threw your package on scale I said no your not gonna do that the police will come ok Ma’Am you were wigs too”
“Came in on 7/18, Jessica was super helpful & made the process easy. Knocked off a point only because there are no pens available to fill out the forms before you get to the counter.”
“I received wonderful service from Kendra. She informed me about something that I was mailing. She was such great help and had a smile on her face while doing so. This is one of the best services I’ve ever received from USPS in general. Monday morning and such great customer service. Thank you Kendra!!!!”
8:30AM - 5PM
3500 S Dixie Hwy, Miami
Post Offices
“Suggest you ignore the 1-star reviews from people who were annoyed that this is a retail post office. The USPS web site could probably be clearer, but that's not this location's fault.The location is a 5-star package center, where you can pick up packages that are being held or couldn't be delivered. In my case, my wife sent a surprise care package that was accidentally marked for being returned to her. Thanks to the efforts of Miss Ross at this location, the package was redirected back to me, much to my wife's delight.Knowing how much this meant to my wife, Miss Ross went above and beyond to give me daily updates until delivery was certain. Hats off to her! ??”
“I was recommended by a staff member who worked at another post office and to avoid the other ones in the area. Afterwards, I decided to check it out when I was in the Ojus area. The majority of the staff is very friendly. This is now second go-to USPS location (even if it's a little further away) in case my usual one is closed.”
“Giselle help us on my passport process. She was really kind and professional. Outstanding customer service from her side. Wish all postal office have this kind of professional staff on their location to make any kind of process faster and with a happy customer. ?”
8:30AM - 2:30PM
1666 79th Street Cswy Ste 300, North Bay Village
Post Offices
“I visited this post office on a Friday around 1 pm and was pleasantly surprised by the warm welcome I received.
While the location might be a bit challenging to find initially due to inadequate signage, once you arrive, the staff more than makes up for it with their exceptional customer service.
I am puzzled by the negative reviews; perhaps those experiences were influenced by the attitude of the customers. (You get back what you put out there)
I highly recommend this post office location to anyone in the area.”
“Very good service at this post office..
for those who don’t like this PO go to the Washington ave PO and you will really see horrible service ! And very nasty people that treat you terribly!”
“Second day in a row. I found another amazing employee at this post office. Her name is Tiana and she is the supervisor. Had another issue with a package that was not delivered because of an apartment number. I showed up after hours and she was getting ready to go home. She took the time to go inside and get the package for me before it was returned to sender. Thank you, Tiana! You're the best!”
“I'm surprised this place has a 2.0 rating. The supervisor there looks serious but shes respectful and very helpful. Along with her employees. Service is A1. Besides it being my local post office , I enjoy coming here. Ratings on here are not accurate . Convenient and fast . 5 stars!”
“This review is for Miss Marilyn. What a god send. Tell me about patience, attention to detail, and absolutely going ever extra mile. She even ran me down after finishing my complicated shipping (to APO) because I had forgotten my receipt. She is the definition of what postal workers should strive to be!”
7:30AM - 9PM
2200 NW 72nd Ave Stop 3, Miami
Post Offices
“You know, people only leave reviews for USPS and other municipal services when they have a bad experience. The workers here are lovely and helpful and I always have a chill time. I love this post office.”
“Awesome service. Came in with minutes before close and they took care of me in getting my concealed. Would reccomend to anyone looking for a firearm with out hassle.”
“Every time I go, they’re usually a line, but not too large. It was pretty fast. The clerks know what they’re doing. And they redirect you if anything is wrong. They are very, very experienced clerks. However, people tend to be very snobby at them. They are a great teamwork together.”
“Very pleased that the person working there was able to take down my info and hold my package which was stuck on a loop because of a badly written address.
Surprised since most post offices have very poor service and lazy employees”
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“This is my local post office and I've used them for everything from prepaid returns to buying stamps to sending international packages to money orders. Usually very little wait time, and friendly interactions with the experienced and efficient staff. It's so convenient and pleasant (unusually so by Miami customer service standards) that I'm honestly afraid DeJoy will shut this location down. Treat the staff with kindness and respect and it will be reciprocated!”