Metro by T-Mobile provides unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers report excellent service and describe the staff as friendly, patient, kind, helpful, and professional. The team guides clients through switching plans and getting new phones, showing amazing multitasking skills even when the store is busy. While one long-time customer notes the monthly payment has increased, they remain happy with everything and recommend the store. Visitors praise the attentive customer service and the ability to solve issues.
Kathy is absolutely fantastic! She helped us with a locked Samsung and did a great job unlocking it. We definitely recommend this store!!
April 2025
Alejandra was amazing! She helped me set up my phone and recover all my info! Extraordinary costumer service!
April 2025
Beyond amazing service from Kathy I couldn't afford new phones so she guided me through switching over to T-Mobile and getting new phones. Recommend her 100%!!
