Metro by T-Mobile at 15785 Southwest 72nd Street is highly praised for its excellent customer service and friendly staff. Customers appreciate the knowledgeable and polite team members who go the extra mile to assist with prepaid plans, phone purchases, and returns. Several reviews highlight the professionalism and dedication of the staff, especially mentioning staff members who provided clear explanations, helped obtain new phones like iPhones, and offered great treatment. Many customers feel very satisfied and recommend the store, noting that they have experienced some of the best service in retail or restaurants around the city. The store offers unbeatable prepaid plans with unlimited talk, text, and data, along with 5G phones from brands such as Apple, Samsung, and OnePlus. Overall, the store is recognized for its welcoming atmosphere, excellent service, and staff who genuinely care about customers’ needs. Visitors are encouraged to call ahead or drop by to enjoy the friendly service and explore their plans and devices.
One of the best places to buy and connect a phone. DANNY the best customer service 👌 . Nice personality, calm, always helpful. Smile, great knowledge. Her way to great you make you feel important. And welcome 🙏. Thank you 😊.
August 2024
If I could give it more than 5 stars I would give it, the best customer service and attention, the 3 girls who work there are wonderful I went to ask just one question and I came out with a new phone line change and many gifts thanks to the promotion that they have available, thanks to the 3 I highly recommend them
