Saks Fifth Avenue is a high-end department store with locations in New York City and McLean, Virginia. It carries special and best brands like Hermès, Diptyque, and Creed, as well as Cartier watches. Shoppers describe experiences that are amazing, special, and phenomenal. Multiple reviews highlight excellent, knowledgeable, and friendly employees at fragrance counters who go above and beyond. These staff members are noted for their patience, kindness, warmth, and respect. They help with choosing fragrances, provide simple service, and show devotion to their work. Customers feel welcomed and leave with amazing products, leading them to express high compliments and gratitude. The experience is often contrasted with other stores, noted for being more respectful and less obnoxious. Many customers plan on returning soon thanks to the extra special customer service.
