Verizon offers excellent customer service at its Miami store, with staff members who are attentive and knowledgeable. Customers have praised representatives like Roberto Navas, Everth, Óscar Arosemena, and Joel for their patience and ability to explain complex options. They provide quick and effective assistance, ensuring that every customer's needs are met. The store also offers convenient online services, including scheduling in-store appointments, placing orders for pickup, and same-day delivery options where available. Overall, customers express satisfaction with the service received and appreciate the helpfulness of the staff.
Jeff was awesome he helped my son and I upgrade our plan and our phones to get the most bang for our buck! He answered every question we had and then some! Talk to him, he’ll help you get set up !
March 2026
Best experienced on a phone shop ever , Christopher, Is a Geek and super approachable
February 2026
Great and fast service! Reinhard helped my partner and I with getting new phones and transferring from another provider. Great customer service & explained everything in detail!
