Cox Store in Ocala provides internet, mobile plans, and devices. The internet is steady and cable options are reasonable. The store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. Store associates are attentive, friendly, personable, informative, and dedicated to resolving issues. They provide clear information on available services, pricing, and discounts, and offer personalized support to elevate the in-store experience. The team helps customers upgrade tech and explore exclusive deals on Internet + Mobile plans. While phone support is dreadful and slow, in-store experiences are generally positive and chat support is quick and efficient. The store is a place where customers are treated with respect and kindness to resolve problems. Cox delivers the speed, reliability, and service to stay connected.
the service is amazing your getting help right away and they make sure that you get the best deal possible thanks for an amazing visit
August 2026
Five stars for the technician who fixed my service! T-Mobile Fiber contractors cut my cable line while digging, but Cox sent out an incredible tech to save the day. He was professional, helpful, and went above and beyond to make sure everything was running perfectly before he left. So grateful for the great hands-on support!
July 2026
Came in with a curveball, needed a coaxial amplifier power brick and they had what I needed, saved me from waiting 2 weeks for Comcast to come out to my house to fix an issue. I can't remember the names of the folks in the store that helped me but the gentleman and lady that did, kudos to them!
