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“Recently, I had an excellent experience with Ishmael [ Jim Hancock ] with Extra Space Storage in helping me locate my storage unit and would like to recognize and to thank him for the 5- star customer service I received. He was courteous, patient, and professional throughout the entire process and was able to answer all of my questions.
Thank you, Ishmael.”
“UPDATE: They are not that flexible when you have an issue.
ORIGINAL POST: Wonderful customer service by Donna and Marva at the store! I definitely recommend booking a storage unit with them.”
“I had a fantastic experience with Armando at Value store it. He was friendly, knowledgeable, and went out of his way to make sure I had everything I needed for a smooth rental process. Armando’s attention to detail and commitment to excellent customer service made a huge difference. Highly recommend his assistance if you’re renting from them!”
“I have nothing but positive things to say about this facility. The two gentlemen in the office Jay & Jorge were really helpful during the rental process & making you feel welcomed in the office. The facility well maintained, they have push carts to use. If I can do more than 5 stars I would.”
“Donna on site at Maguire Rd is always seen at the units keeping the area neat , so friendly always with a smile , when we need a question answer shes very knowledgeable thank you Donna ?”
“Thank you Uhal for your great and excellent service. I was able to change my pick up and drop of time without any issues or extra fees. The Uhal App was a great tool to help assist throughout the process.”
Self Storage
Self Storage
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Self Storage
“I cannot say enough great things about Extra Space Storage and their incredible team. From day one, every staff member has been professional, friendly, and genuinely committed to helping customers. The facility is clean, secure, and well-maintained, but what truly sets this location apart is the people who work there.
A special shoutout to Ishmael, who is the shining star of an already outstanding team. He consistently goes above and beyond, treats everyone with kindness and respect, and leads by example with exceptional customer service.
One experience that really stood out was when a stray cat became trapped near my storage unit. The entire team jumped in to help locate and safely recover the cat. It was clear that everyone genuinely cared and was willing to take time out of their day to help. Their compassion, teamwork, and dedication left a lasting impression on me.
What started as a business relationship has grown into genuine friendships, and that’s a testament to the quality of people working at this location. If you’re looking for a storage facility with excellent service, a clean and secure property, and a team that truly cares about its customers, I highly recommend Extra Space Storage. Thank you to Ishmael and the entire staff for making every experience a positive one.”