JCPenney is a large retail store offering a wide range of apparel, home furnishings, and beauty products. Customers can find clothing for kids, men, and women, along with footwear, jewelry, accessories, and more. The store features popular brands like Adidas, Levi's, Liz Claiborne, and Arizona Jeans, as well as private brands such as Worthington and St John’s Bay. JCPenney also has a new beauty section called JCPenney Beauty, where shoppers can explore skincare, makeup, and beauty deals from well-known brands including Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. Some customers have experienced issues with customer service, especially related to curbside pickup, which was unavailable when needed and led to discomfort due to staffing shortages. However, the store maintains a clean and spacious environment. The JCPenney hair salon in Orlando receives high praise for its professional and attentive stylists, with customers recommending particular stylists for their great work and friendly service. Overall, JCPenney offers good deals, a decent selection of products, and a welcoming environment, though experiences can vary depending on the day and staff availability.
Staff was nice! And I could find variety of clothes for my husky boy at a Great price, 5-6$ per shirt was a awsome find for back to school, also work boots for my husband for 95$ vs 200$ in other places. Sneakers in clearance and much more.
June 2026
Loved my hair. Such a great service love that I can get my hair done, shop and get a free mini makeup service. Loved everything about this salon.
May 2026
JCPenney's customer service used to be the best not anymore I don't mind spending money but when you can't get no one to help you it's not worth shopping there anymore.
