Macy's, established in 1858, is a well-known department store with over 740 locations across the United States and a strong online presence. The Macy's store at Rogue Valley Mall features a first-class selection of popular fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levi's. Customers can find a wide range of products, including shoes, clothing, housewares, gifts, and furniture. While many shoppers enjoy their experiences at Macy's, some have faced challenges. A recent customer reported a negative interaction with a manager regarding a return policy, feeling unhelped and frustrated. However, other staff members, including Antwaniese and Carlos, provided excellent customer service and resolved the issue effectively, restoring the customer's faith in the store. Another shopper described their visit to Macy's at Millennium Mall as fantastic, praising the helpful and friendly staff and the well-organized layout of the store. Despite the positive shopping experiences, some customers pointed out concerns about the cleanliness and condition of the bathrooms, noting they need renovation. Overall, Macy's continues to be a popular destination for shoppers looking for a variety of clothing and home goods, with a mix of exceptional service and areas for improvement.
Excelente experienced On both of Nespresso great Host by JAY
January 2026
The store was amazing. Pamela in the lady shoe department was very nice and patient with us. We were very satisfied.
January 2026
A nice, big store with lots of options. The ladies at customer service were super nice. There were two make up girls that didn't look friendly. I didn't see them smile at us or anybody else that walked by but that's ok because I wasn't there for make up.
