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“This was a good storage place until they made it a self service kisok. I've used this place a few times in the past and it was good. But this last time I had to re-buy a storage lock (couldn't use the 1 I've always used) and I could no longer use the key fob I had so now you have to manually enter the information EVERYTIME unless you get the app ?”
“We absolutely loved storing our stuff here. It was a perfect experience, and everything went great. At the end before I took my stuff out and checked out of the storage unit, I lost my key to open the lock and the lady at the front desk helped us immediately. She was the sweetest and absolutely amazing. I would highly recommend storing your stuff here over other places!”
“I had rented al 5 X 5 at another location. However, Saturday morning by 10 am they were still closed in the sales office. I needed to rent a larger unit or another 5 x 5.
I drove only less than 2 miles. I was so fortunate to find Extra Space storage and a professional and courteous staff.!
Thank you so much!.
Michael was the sales representative that assisted me. Courteous, helpful and knowledgeable.
In less than 40 minutes, and after unloading my valuable load of family moving boxes. I was back on the road back home to Port Charlotte, FL”
“Label Bacchus is an excellent store manager. Her personality is wonderful and lovely. The prices are great and I recommend her whole heartedly for all storage needs.”
“Henry did an outstanding job in helping me out! Was so professional and helpful! Exactly what customers are looking for, a helpful and knowledgeable person. If he isn’t promoted, PLEASE, promote him!!!!!”
“Needed to rent a temporary space and this facility was one of the cleanest and secure in the area. I was helped by Cielo initially and throughout my time there she was always helpful and just an overall fun person to say hello to and great to answer any questions or concerns. If I needed storage again, I would go out of the way to select this location again.”
“Great Customer Service! Eduardo was very patient in showing us around and the different options that they had available. This was my first time ever renting out a unit and was a bit concerned with security or space but Eduardo made sure to touch on those concerns. Definitely recommend for anyone needing any type of “extra space”!”
“It is a very clean place. There are no insects of any kind. The bathrooms always have paper and are very clean. Good climate inside, no heat and excellent lighting.I have had days of spending almost all day in there and it is perfect.There are supervisors attentive to whatever you may need.”
9:30AM - 6PM
9925 SW 40th St, Miami
Self Storage
“I went this week to this storage and odalys was very sweet in helping me find a unit for my needs. Customer service and the efficiency of this place is amazing. The facility is organized and very clean… it exceeded my expectations. Thank you once again”
“Today, I spoke with Armand, who was very nice and professional. He was helpful and answered all my questions and concerns. I will continue using Extra Space Storage. Thank you, Armand!”
“I appreciate all the help from Lourdes! She recommended to me a good storage unit size and saved me money since I’d overestimated the amount of space I would’ve needed. She made sure I had all the necessary info about the app/payments/moving out, etc.”
“Robert was extremely helpful in explaining and informing me with space storage, as I will need it in the future for when I move. Great service and very friendly!”
“First time that I have rented a unit from ExtraSpace storage and I would definitely recommend it to others. The property is clean and Andy was very helpful and got me set up quickly. Thank you Andy.”
“Thank you for the extra mile fast to move in and move out Mina from beginning to the end was exceptional, she helped me above and beyond to my comfort need... Everyone was very nice and helpful, clean and safe place, recommended ?”
“Excellent! Attention I made my reservation online and Margie called me a few minutes later. It was great!!! because I was able to take care of the administrative part the same day. When I arrived, Lorena attended to me. She was very attentive and willing to show us the perfect option my needs. The place is clean and it is an excellent option in Hammocks. 100% recommended!”
9:30AM - 6PM
4250 SW 8th St, Miami
Self Storage
“I had a great experience working with Yaritza. She was incredibly helpful, professional and patient throughout the entire process. From answering all my questions to helping me choose the right storage unit size, she made everything smooth and stress free.”
“Amazing customer service. Very responsive and return calls promptly. It was a pleasure dealing with the staff. Luisa is amazing. The facility is kept clean and safe.”
“Good Day! I had a great experience. I needed a larger unit, went in there was greeted with a smile and a great deal on my unit upgrade! Extremely good customer service. LINA you were simply Amazing! Thanks again for all your help...”
“My lock was cut back in September and I was just notified by the new property manager Meggan. And I appreciate Meggan for even letting me know and she Ensured me that my items were safe. Because I don't live anywhere near my storage unit. I went to corporate about it and they were rude and insensitive thank God for our new property manager Meggan for making sense of the situation she cares as if it were her items. If it wasn't for Meggan I would have given 1 star. Anyone renting from goulds location with an issue MEGGAN is very understanding & patient so please give her respect and the chance to resolve the issue before blowing up because she truly cares unlike the customer service agents and the supervisors that hide behind the phone and make matters worse & unsolved.”
“Came looking for more storage and the experience was so easy seamless. I love the cleanliness and amount of security it has to ensure your items are stored safe. Will recommend it here to anyone looking for storage!”
“I’ve had such a great experience at this storage location! Victoria at the front desk is always so sweet and attentive. She goes out of her way to help me with my packages, always greets me with a smile, and makes sure I have everything I need. Truly appreciate her outstanding customer service!”
“Daniel Daniel is a gentleman, he is a gentleman and he is very attentive, very organized, very organized and I would recommend them to anyone who wants to rent there, call Daniel in this store Super good”
“Great service from Maria helping make my move in smoothly. She was extremely attentive to my needs as a Costumer. Great experience overall thanks to her. Very friendly and great costumer service!”
“The customer service is very professional. I was attended by Keila, the representative in the unit located at 910 SW 68 Ave, Miami FL 33144. It was very easy the whole process with her assistance. I would recommend this place, where you can safe time and get a good service,thanks...Lourdes.”
“After visiting several other storages, I decided for Public Storage due to the excellent service I received from Lissette. She helped me rent a unit that suited me. She is extremely professional, very knowledgeable, and has great patience in answering questions. Amaizing customer service at this location. Thank you very much.”
“Wesley Duque was extremely professional. Explained every step clearly and answered all of our questions. Definitely recommend if you guys need to open up a storage! Great Customer Service!!”
9:30AM - 6PM
1103 SW 3rd Ave, Miami
Self Storage
“I’m so glad I found and chose this place. Booking was easy, internet deals were available, it’s clean, temperature controlled, lockers are good size.. but the bonus is the people working there are great.. not something you find all that often around here. I had a little hiccup not even worth mentioning and Elizabeth didn’t hesitate in promising to take care of it and get back me later that day or latest the next and sure enough, she called same day with everything resolved! Such great customer service! Definitely recommend if you’re looking for extra space.”
“So impressed! My parents had a positive experience and recommended this CubeSmart to me and I was not disappointed! Gina was so welcoming and really worked with me to find the right unit at the right price. They called and checked in with me and even let me know when one of my locks was on incorrectly. They really care about care about their customers.”
“Daniella is AMAZING!!!
I recently rented a storage unit at Extra Storage Space in Coral Gables, Florida, and I have to say, my experience was exceptional. Daniella, the site manager, was incredibly friendly and knowledgeable. She greeted me with a warm smile and made me feel welcome from the moment I walked in. She patiently answered all my questions and provided detailed information about the storage options available. When I mentioned I also needed RV storage, she went above and beyond to help me research nearby facilities that could accommodate my needs. The storage facility itself was impressive—it was clean, well-lit, and very well-organized. I felt confident that my belongings would be safe and secure there. Overall, my experience at Extra Storage Space was outstanding, thanks to Daniella’s exceptional service and the high-quality facilities. I would highly recommend this place to anyone in need of storage solutions!”
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“I walked into Extra Space Storage and was helped by Francisco Julian Garcia, the Assistant Store Manager, at the Palmetto Bay location (17650 W. Cleveland Ave., FL 33157). From the very beginning, Francisco explained everything to me in great detail — the unit sizes, insurance options, and all the terms — making sure I fully understood every step.
He personally showed me several units, all of which were absolutely immaculate. The facility is so clean and organized that it feels more like a hospital than a storage space. Francisco went above and beyond by taking extra time to show me additional units that might better suit my needs, even when he didn’t have to.
I had originally planned to visit other storage facilities, but the exceptional service Francisco provided made my decision easy — I stayed and rented three different units for my home. His professionalism, patience, and genuine care for the customer far exceeded my expectations.
I highly recommend this location and strongly believe Francisco would make an outstanding manager. His level of service is truly exceptional.”