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“Letty & Anthony are great! They made everything wonderful the entire experience, friendliness is a given with them. I would recommend them to anyone that needs a storage unit!!”
“We absolutely loved storing our stuff here. It was a perfect experience, and everything went great. At the end before I took my stuff out and checked out of the storage unit, I lost my key to open the lock and the lady at the front desk helped us immediately. She was the sweetest and absolutely amazing. I would highly recommend storing your stuff here over other places!”
“Just started using this storage facility and so far the experience has been great. The property is clean, organized, and feels very secure. Staff was friendly, professional, and made the move-in process easy and smooth. Looking forward to continuing to use them and would definitely recommend checking them out.”
“Very nice storage spaces, i had Alex in the front helping aswell. He was very helpful, gave several great explanations even on questions that weren’t just the agreements and forms. I do recommend seeing if he is there. As he was superb with everything. Pretty cheap price too once you do come in speak with them. 10/10 Recommend”
“I want to leave an amazing review for Extra Space Storage and especially for Cinthia. From the very beginning, she was incredibly professional, kind, and patient. She answered all my questions and made the entire process quick and easy. Her customer service was outstanding, and you can truly tell she cares about helping people. The facility is clean, organized, and I felt very comfortable with the whole experience. I definitely recommend this place, and if you can, ask for Cinthia because she provides 10/10 service. Thank you so much for everything!”
“Needed to rent a temporary space and this facility was one of the cleanest and secure in the area. I was helped by Cielo initially and throughout my time there she was always helpful and just an overall fun person to say hello to and great to answer any questions or concerns. If I needed storage again, I would go out of the way to select this location again.”
“I had a great experience at StorageMart on Bird Road thanks to Odalys. She took the time to show me different storage unit sizes and gave me an accurate estimate of what would fit based on my belongings. She explained everything clearly, answered all of my questions, and made the entire process easy to understand.
What really stood out was her patience, professionalism, and willingness to go the extra mile to help me find the best option for my needs. I never felt rushed, and she made sure I was comfortable with my decision.
If you’re looking for excellent customer service, I highly recommend asking for Odalys. She truly made the experience stress-free. Thank you, Odalys, for all your help!”
“Excellent customer service. Gustavo was very friendly and explain everything through and specified everything. Very nice, helpful and showed me the unit. Gustavo was Excellent in everything.”
“It is a very clean place. There are no insects of any kind. The bathrooms always have paper and are very clean. Good climate inside, no heat and excellent lighting.I have had days of spending almost all day in there and it is perfect.There are supervisors attentive to whatever you may need.”
“Accesible, clean, safe. Keila, the store manager,
is very attentive and kind. She explained clearly the steps and dates for upcoming charges. Very recommended.”
“Lourdes has been absolutely amazing. Her customer service is truly impeccable — always friendly, professional, and willing to help in any way she can. She consistently goes above and beyond to make every visit smooth and stress-free, making my life so much easier whenever I go into storage. I truly appreciate her kindness, support, and dedication.”
“I’ve been to different storages looking for help to put my belongings and met Armand he truly knew how to meet my needs and was not pushy was very profesional very patient showed me around and I finally got my unit and I’m very very satisfied with his help and work. the best customer service I ever received in a very long time. I give him 10/10 stars and I recommend anyone to come and ask for him!”
“Dave and Oz provided outstanding customer service! I accidentally reserved the wrong storage unit online, and Dave went above and beyond to help me get the right one while honoring the online price. He made the entire process easy and stress-free. Oz was also incredibly friendly, helpful, and professional throughout. Both of them made what could have been a frustrating situation a great experience. I truly appreciate their excellent service and highly recommend this location!”
“Robert was extremely helpful in explaining and informing me with space storage, as I will need it in the future for when I move. Great service and very friendly!”
“I had a great experience at Public Storage thanks to Chanquez. She was extremely helpful, professional, and made the whole process smooth and stress-free. What really stood out to me was how clean and well-maintained everything was.”
“Steven and Luisa provided amazing customer service. The leasing process was very quick. It took me less than 20 mins to complete everything. Thank you both for excellent service”
“Manny is the best I’ve encountered customer service wise in a while. The jokes, the warm home feel and amazingly fast service he provides. 10 10 10 all across the board for me.”
“This location is clean and staff is always helpful. Recommend to family and friends all the time. Services available such as app and controlled access is super convenient- thank you Nabela for your friendly service”
“Went in to the office today and Glennys was awesome she took her time to answer all my questions and walk me through the building and I can honestly say the building was super clean and the customer service was 💯”
“Good Day! I had a great experience. I needed a larger unit, went in there was greeted with a smile and a great deal on my unit upgrade! Extremely good customer service. LINA you were simply Amazing! Thanks again for all your help...”
“Valía took incredible care of us. I came from another company and what a difference with Valia. She was a professional. She was clear about how everything worked and she also had a smile on her face was just rare to find these days. Thank you”
“I've been in this storage December 31 2022 what it safee storage and now the new name extra space storage I've been with them for a long time I've been paying and I'm tired paying my bill every month they change my bill up and down and I still pay my bill I don't have a license I don't know nobody who have a license to take all my stuff out of that storage and this company or making them rich and paying them every month where my SSI money and that money I give them pay every month I could buy my milk my eggs my rice I don't drink soda I'm diabetes I drink a lot of juice and the juices or fruit That's what backing me up not to buy what I need to buy thank you for this post and y'all can read it God is good Amen?”
“I had a great experience utilizing this facility and was very impressed by how clean and well-lit the entire property is. The move-in process was incredibly straightforward and efficient, thanks to the helpful staff who guided me through the digital rental steps and made sure I knew exactly how to access my unit. I feel very confident about the security measures in place, and the convenient location makes it easy to drop by whenever I need to swap items out. The units are well-maintained and provide the perfect amount of space for my needs, making the whole transition much smoother than I anticipated. It’s a reliable and professional choice for anyone looking for a stress-free storage solution.”
“The manager and assistant manager, Gina, at the CubeSmart in South Miami were very friendly, helpful, and responsive. I will continue to use this location for my future storage needs. Highly recommend.”
“I’ve had a couple storage units here for a few years and I’ve always been well taken care of. Morley always does a great job at the front and I really appreciate the hospitality”
“This place is super clean, well-organized, and the temperature is always right. Their new code system is great and makes getting in and out so much easier.
The contract process was smooth and completely stress-free. Huge thanks to Tanya for being so kind, professional, and genuinely helpful! I’m so happy with my choice and will absolutely be a returning customer if I ever need storage again.”
“I recently came to check out a few units, and I was pleasantly greeted by Ivonne. I came no notice with no knowledge of units available and she has been very helpful and even finding me units that were better for my needs at other locations. She was very kind and knowledgeable of her store and the fact she went the extra mile to help me search was amazing! Thank you Ivonne”
“Today I meet with Carolina she was very helpful and she showed me multiple units and helped me decide which was the best unit for me she was very pleasant and helpful”
“Andro, the storage facility person that helped me today was very professional and efficient. Very well aware of what I needed and very well costumer service oriented. He really helped me. Thank you”
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“I walked into Extra Space Storage and was helped by Francisco Julian Garcia, the Assistant Store Manager, at the Palmetto Bay location (17650 W. Cleveland Ave., FL 33157). From the very beginning, Francisco explained everything to me in great detail — the unit sizes, insurance options, and all the terms — making sure I fully understood every step.
He personally showed me several units, all of which were absolutely immaculate. The facility is so clean and organized that it feels more like a hospital than a storage space. Francisco went above and beyond by taking extra time to show me additional units that might better suit my needs, even when he didn’t have to.
I had originally planned to visit other storage facilities, but the exceptional service Francisco provided made my decision easy — I stayed and rented three different units for my home. His professionalism, patience, and genuine care for the customer far exceeded my expectations.
I highly recommend this location and strongly believe Francisco would make an outstanding manager. His level of service is truly exceptional.”