Metro by T-Mobile is a business that consistently provides excellent customer service, according to the reviews. Customers praise the friendly and helpful staff, particularly Shawn, Courtney, Shara, and Teava, who go above and beyond to assist with various needs, from switching networks to reactivating phones. The reviews highlight the staff's efficiency, informative approach, and commitment to ensuring customers receive the best possible deals. Customers express their satisfaction with the overall experience and would highly recommend Metro by T-Mobile to others.
Brianna is AMAZING, welcomed me in the store immediately! She helped with so many questions I had regarding my purchase for a new phone, and checked even different options. This truly makes the experience that much better, and shows she cares more about saving money for her customers.
February 2026
Did not have any accessories for Pixel phones, but staff was very friendly and helpful, suggesting various other places to try.
December 2025
Torie and brea the entire crew rox shards all the way 2 might are the 5 star rokstars
