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“You guys were definitely good, and im super glad my xbox came back all good. I was nervous to take anything to a shop and let someone touch it. However, your intake guy is great and all that and im not dogging him, please do not take it bad. When i handed him my heavy gaming laptop, he placed it bridged across those 3 metal retail racks youve got right there on the wall behind the counter. Specifically at the side with the folding table and the monitor in the custoner area, not the side with the glass case with the consoles in it. Now, my laptop wasnt damaged or anything, and im not mad, but it did make me pretty nervous. That is definitely not the standard way to handle such a device. It might be 6 years old, but a new one of these is still over $1,000 USD. I just expected it to be handled a little more gingerly than it was, is all. The guys here cleaned up my launch era series X and ive been playing again wuth no issues or damage, and it only vost me 60 dollars. So, they are still pretty good. I just didnt like how my laptop got handled, but i mean nobody is perfect either.”
“I went to exchange a phone I had purchased while on vacation and did not like. J.J. was very professional, understanding, kind and had a hard time with the exchange because of the original sales person. Finally he was able to do the exchange. Thank you and your team.
Cindy”
“I stopped in here at 10:00 a.m. and I was the first and only person in the store!! Skip helped me with a new screen protector and I was in and out in less than 10 minutes. Awesome service and a job well done.thank you!!”
“I set up my new Apple iPhone and somehow missed downloading my internet service. I went in feeling stupid, and Brittney saved the day. She said the “fix” was really easy, and like magic… it was fixed! It didn’t look easy to me as she key stroked a bunch of information in at about 100 words per minute. But just like that it worked beautifully and we were on our merry way. It probably took less than 10 minutes and no charge! Thanks Brittney! You saved the day! ?”
“We came from the UK and we're having trouble with a phone, we called and arranged a time and place to meet to fix the phone! All went well and now the phone is working :) recommend, friendly guy x”
“Brianna is AMAZING, welcomed me in the store immediately! She helped with so many questions I had regarding my purchase for a new phone, and checked even different options. This truly makes the experience that much better, and shows she cares more about saving money for her customers.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“We just left the Verizon store and Seth was great! He helped us activate our replacement phone that we got in the mail today. Great customer service, we appreciated it!”