WOW! - Payment and Equipment Dropbox is a reliable business that has served customers for several years. Customers appreciate the steady and dependable service, especially after switching from other providers like Comcast, which was more expensive. The company offers professional installation, with technicians like Trace providing prompt and hassle-free setup, even assisting with equipment hookups when needed. Many customers praise WOW! for its excellent customer service, often feeling it surpasses other local cable and internet companies. While some customers experienced issues, such as prolonged line problems, WOW! staff like Rocky have gone the extra mile to fix these issues promptly. Overall, WOW! is seen as a professional, consistent, and caring company that values its customers and delivers quality service.
Poor human customer service, bad internet. I swear on boosie and jeezy if they charge me for my modem after dropping it off properly.
April 2026
Horrible. Our condo association on the West End of Panama City Beach took us off Xfinity and put us on this crappy network for tv. The main cable box is huge and it’s like we’ve gone back in time to the 90’s. The smaller boxes don’t even have a GUIDE CHANNEL! TV sound is choppy and it just sucks.
April 2026
Tried to return equipment, couldn’t find a physical office and couldn’t get ahold of anyone to return the equipment. Was charged 237$ in collections for unreturned equipment.
