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“⭐⭐⭐⭐⭐
I had an outstanding experience at this AT&T store! The entire team went above and beyond for me, my sister, and my aunt. We visited multiple times, and every single visit the service was consistently excellent.
The store manager, Eddie, was incredibly informative, patient, and knowledgeable. He took the time to explain everything clearly, helped all of us upgrade our phones, and made sure all of our information was transferred smoothly with no stress at all.
Alejandro and Humberto were also amazing—both were very kind, helpful, and friendly, making us feel truly welcomed each time we came in.
It’s rare to find a team that is so professional, attentive, and genuinely cares about their customers. I highly recommend this AT&T store and this fantastic team to anyone looking for excellent service!”
“Carolina was very king and good she answer all my question and to my husband ! Very good customer service. I choose the wrong answer on the feedback hope this fix that”
“Hours of Operation varies. Open sign usually visible, although it seems otherwise. You have to call the number posted in front of the Store, if there's no one there. Wait is less likely to be long. The Staff is Polite, Respectful, Knowledgeable and More likely to give You great deals on Phones, services and accessories for being a Loyal customer.”
“Armando was amazing. He helped me get exactly what I needed for cheap! If ever you walk into Pembroke Lakes Mall for AT&T, ask for Armando, he will get you what you need!”
“I had a fantastic experience at T-Mobile thanks to Jan and Luis! From the moment I walked in, they were both incredibly helpful, professional, and patient. They went above and beyond to make sure all my questions were answered and that I left completely satisfied with my service. It’s rare to come across such genuine and attentive customer care, and I truly appreciated how smooth and stress-free they made the whole process. Thank you, Jan and Luis, for your outstanding service!”
“Peterson at the front desk was super kind and professional. He helped me to my portability from AT&T to MetroPCS and he was very useful explaining me the whole process and the plans and my different options. Super happy thank you very much.”
“I had the pleasure of being assisted by Anthony at the AT&T store, and I couldn’t be happier with the service I received! He was incredibly knowledgeable, patient, and made sure I understood all my options before making a decision. Anthony went above and beyond to ensure I got the best deal possible while making the entire process quick and stress-free. His professionalism and friendly attitude truly stood out. I highly recommend asking for Anthony if you want top-notch customer service!”
“Great Service and Friendly Staff!
Stopped by this AT&T store and had a great experience. The staff was knowledgeable, patient, and helped me upgrade my phone quickly. No pressure, just helpful service. Highly recommend this location!”
11AM - 8PM
151 SW 184th Ave, Pembroke Pines
Mobile Phones
“My son’s uses his iPad as a speech device and unfortunately the screen shattered. They quickly repaired it for us and couldn’t be more grateful for their service.”
“Abriana is such a bright girl she has so much ahead for herself , out of everybody when she attends you it feels like she is the person who really cares and wants to help such a smart girl 10s”
“Walked in and the customer service was great! Sergio was beyond helpful and knowledgeable, he helped answer all of my questions, activate my new phone and even put in all the accessories. He went above and beyond!”
“Yani was fenomenal.
On a side note, I don’t quite understand why sales associates are required to stand throughout their entire shifts. As customers, we also spend a lot of time standing, especially when transactions take longer—like in my case, when buying a new phone.
Yani was phenomenal and really took her time to offer me a variety of services, including helping with my phone case and screen. Her care made the experience much smoother.
That said, it would be a huge improvement if the store offered high chairs or stools for both customers and sales associates. It would make the process much more comfortable for everyone while still allowing for great service.”
“Abdo was very knowledgeable and put his experience into practice. Please continue hiring people like him because there’s definitely a lack of customer service in this day and age.”
10AM - 6PM
7823 Pines Blvd, Pembroke Pines
Mobile Phones
“If I could I would put more stars, 100% positive and grateful for the best service, quality and patience for all customers. ???Lisandro and Bárbara were unconditional in their customer service.”
“Best staff very patient highly experienced I love the pple very friendly I been here. 20 min everything went great I highly recommend abi and Sandra great people got me sooooooo excited and happy give 5 star no less at allllll”
“Marisela and Axel did a great job getting me a new phone for my daughter!!! They made sure that I got a good cover, screen protector, and her same number transferred. They even included a few freebies!! Thank you so much. I’ll be back when I need to upgrade my phone.”
“WOW! They really know what they're doing! After being told different things in other places and still coming out without a solution, they were able to fix it for me! 100% recommend, not only is the service great but the customer service!”
“The customer experience isn’t just about the way you develop your products and deliver your services. It’s also about the way you treat your customers. With your courteous treatment you makes me your walking advertisement.”
“Darrel was amazing to work with! I came in to trade in my phone for a new phone and he was super personable and professional. Would recommend to my friends and family”
“Customer service is above and beyond!! Upgraded my phone and set up the new phone for me while I grabbed a bite to eat. My old phone was glitchy really bad so it was difficult to get all my data. However Max took the time and got all my data transferred and let me go grab some lunch while he worked on my phone. I recommend this store to everyone who needs a cellphone and appreciates excellent service.”
“I forgot my Password & could not use my Auto Play, Rupa helped me find my password & Aldo helped me set my Auto Play.
Rupa Is definitely an Asset to Metro PCS, she Is very friendly, professional & very knowledgeable!
Thank you RUPA”
“I went to the store on the recommendation of a friend, to buy a released computer since I live in Argentina. Excellent attention from Ross and David, good prices and excellent service”
“After several failed attempts to activate the new phone I purchased, I decided to go to the Verizon store. Anthony was absolutely amazing . He greeted me immediately and offered assistance. I explained the issue and he assured me he would resolve it which put me at ease. He activated my phone in a very efficient manner and I was on my way. He answered all my questions and educated me on things I was unaware of. He is truly an asset to verizon.”
“I had a less than 10 min wait time with 3 people before me. I received great customer service when returning a supposedly “new” modem that Xfinity had shipped out to me. It was a used one & I wasn’t going to be responsible for it in the long run. Customer service rep Gio took care of it & provided me a brand new modem and he took it out of the box to inspect it & make sure I was happy with the product, which I was! Next time I’ll come directly to the store instead of ordering through the app. Customer service rep then answered a few questions about & assisted me with my bill. I left extremely happy & content with my bill & new modem! ??? Thank you!”
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“Mr DeAndre wwas awesome, he was very patient helping me transfer info from my J3 to a Samsung 25 FE even to my new tablet. He was very efficient, even got me back into my WhatsApp for work.”