The Verizon store in Pembroke Pines provides excellent customer service for mobile, 5G home internet, and business needs. The location is top notch, with employees described as polite, informational, helpful, kind, patient, and well-trained. Staff are very informative and willing to assist, ensuring customers do not feel pressured. The store is noted for being clean and having employees who care and value their customers. Service is called impressive, impeccable, and wonderful. For convenience, online orders can be placed for in-store pick-up, free 2-day shipping, or same-day delivery where available. Appointments can also be scheduled online.
This is the best Verizon store in this area. Reps are super knowledgeable and recommend the best plans and options for you. If you're looking to switch carriers, add lines, or get home internet this is the place to go. Ask for Juan he will hook you up!
May 2026
Genesis was absolutely outstanding in helping with my huge phone problems. She is absolutely management material and she has made me a Verizon customer for life.
April 2026
I got a call yesterday from “Luis Gonzalez” and honestly super happy I answered. He got me back with Verizon, lowered my bill and made it happen where I got the new IPhone Pro Max and a IPad and pay less then my old provider. 5/5 star review Amazing customer service in and out in about 35 min thank you Luis!!!!
