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“Cannot recommend these people enough. They went above and beyond in any way they could to help us keep our stuff and work with us for payments. At this point they feel like family. Anyone reading this I highly highly highly recommend them. Thanks Tim and Joe.....”
9AM - 4PM
3613 N Palafox St, Pensacola
Appliances
“Need repairs on your Janome? Albert is the best. Need fabric for your next project? Go check Martelli's on Palafox. Great service, knowledgeable people.”
“Great experience and great overall supplier! Love getting a soft drink while doing a Nitrogen swap, getting refrigerant, or picking up process ports. Great service and staff!”
“This was my first experience shopping at this store. I most certainly will go back again. Very large selection of different types of quality furniture with fair prices.”
8:30AM - 5PM
2701 N T St, Pensacola
Appliances
“Went in here just looking for a part, these people went out of their way to find it. the gentleman went to the back and was gone for about 10 minutes and came back with the part I needed. I don't believe these people even sell parts but they were very helpful. Thank you so much! I'll be sure to tell everybody.”
“Travis Bradley saved my life today, ok ok, may be a little dramatic, but what he did was he was the only one that knew how to take my wife's kitchen faucet apart in order to put a new cartridge in. No more drip. I'm a hero in the honey-do-list category all due to Travis, thank you, jon”
“My husband and I frequently come here for household needs. The prices are fair and the staff is usually helpful. I have bought several plants from the nursery department and they have lasted a very long time.”
“Thank you Patrick and Rick for my furniture delivery today 01/26/2026. It was an amazing delivery. My delivery drivers came right away after my purchase as it was Agree upon. They delivered my furniture in one of the coldest days in winter with exceptional service, Placement was perfect and it makes my purchase feel even more Great to not only have great quality in my furniture but service as well. Thank you Patrick and Rick keep up the amazing service you guys provide! Blessings 2026”
“A 20 + year Customer.
Just wanted to say Thank You to Chris Johnson & the other Employee whom recently assisted me in the Light Section. ALWAYS enjoy coming to Lowe's. Stay SAFE & keep up the Good Work Folks????”
“Travis Bradley saved my life today, ok ok, may be a little dramatic, but what he did was he was the only one that knew how to take my wife's kitchen faucet apart in order to put a new cartridge in. No more drip. I'm a hero in the honey-do-list category all due to Travis, thank you, jon”
“Used Home Depot for Carpet and installation. Carpet was excellent quality and the installation was done very well. They sub out to local contractors. The two installers worked very very hard all day long. Now almost nine months later, the carpet is still perfectly in place. However, it did take 5 weeks for them to order the carpet and get an installation date, so keep that in mind schedule wise when ordering.”
“Ive had an account up here for years. The staff has always been great. People wouldn't have most of the issues they have if they just paid their bill or weren't rude to the staff. Do better.”
“October 7, 2024, I needed to purchase materials for an emergency job at my church. Ronaldo (young man with a Pokémon tattoo on his right calf) stopped to help me immediately upon me walking in a "passing. " He was knowledgeable about square footage, where the carpet material were in this area of the store. As well as, working the cutting machine for carpet and awareness of me (customer) and where I should stand for safety. He saw my sale from beginning to end. And was a pleasant, polite, and approachable young man. He even shook my hand after asking me my name. He listened and made me feel seen in a large store that was fairly busy at the time. Thank you, for your amazing customer service skills. And speaking to me in a professional manner. I will look for him upon my next return.”
“Always got your back when you shop here. Six years with issues. We look forward to our visits when we are doing a new diy project and they always have what you need”
“We really needed a washer, but didn't have a lot of money to dish out. Being able to make monthly payments has made my life easier. Our washer works great and I know if I have any issues, I am covered with my insurance plan. I have talked with several team members and each one was friendly and helpful. Very professional.”
“my husband and I went here for a few things. We live in Bossier City Louisiana and just bought a vacation home in Perdidio Key. I will tell you they where super friendly every employee we encountered was so nice. we will literally drive out of our way to go to this Home Depot that is what a Great impression they made on us. My husband asked where a piece of wood was the lady in the paint department literally walked him right to the location. The store manager is doing a great idea job”
“I've been going there for the past 10 years. Mr. Jimmy's the best store manager you could ever ask for and one of his cell's associates, her name is Michelle. She's amazing she done great work today and I greatly appreciate everything they do to help me and my family, so keep up the good work guys. Their customer service is the greatest.”
“Needed to rent a truck last minute (on a Sunday) and Home Depot came through for us. Very thorough process renting out their vehicles but quick to get through. Larry and Ken were so helpful and explained each part of the process. Excellent customer service and as we all know that can be hard to find anymore. If needing a vehicle to rent please stop by and see these 2 wonderful gentlemen!”
“Today had to run out and get a portable AC, I needed help lifting the unit onto a cart and into my truck and Reed who was already in the middle of a task asked if I minded him finishing his task and said he’d help me soon as he was done. I did the check out thing and moved my truck just in time for Reed to finish his task and met me by the check and loaded my truck for me. Thank you Reed.”
“So it seems as long as you’re there for the most basic of home improvements they have you covered. Anything beyond I’d recommend just about anywhere else. Not because of staff.. they’re awesome. They just never seems to be anyone “trained” in projects I’ve come in for. However the employees bent over backwards attempting to assist!”
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“Arrived 8 AM for delivery, assigned dock door right away. Parking lot is very tight, for turning truck around and backup to dock. Warehouse personnel are very nice and courteous. Truck unloaded about 1 hour, easy in, easy out, except for very small turn around area for trucks.”