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“We absolutely loved storing our stuff here. It was a perfect experience, and everything went great. At the end before I took my stuff out and checked out of the storage unit, I lost my key to open the lock and the lady at the front desk helped us immediately. She was the sweetest and absolutely amazing. I would highly recommend storing your stuff here over other places!”
“Label Bacchus is an excellent store manager. Her personality is wonderful and lovely. The prices are great and I recommend her whole heartedly for all storage needs.”
“Henry did an outstanding job in helping me out! Was so professional and helpful! Exactly what customers are looking for, a helpful and knowledgeable person. If he isn’t promoted, PLEASE, promote him!!!!!”
“I had rented al 5 X 5 at another location. However, Saturday morning by 10 am they were still closed in the sales office. I needed to rent a larger unit or another 5 x 5.
I drove only less than 2 miles. I was so fortunate to find Extra Space storage and a professional and courteous staff.!
Thank you so much!.
Michael was the sales representative that assisted me. Courteous, helpful and knowledgeable.
In less than 40 minutes, and after unloading my valuable load of family moving boxes. I was back on the road back home to Port Charlotte, FL”
“Needed to rent a temporary space and this facility was one of the cleanest and secure in the area. I was helped by Cielo initially and throughout my time there she was always helpful and just an overall fun person to say hello to and great to answer any questions or concerns. If I needed storage again, I would go out of the way to select this location again.”
“It is a very clean place. There are no insects of any kind. The bathrooms always have paper and are very clean. Good climate inside, no heat and excellent lighting.I have had days of spending almost all day in there and it is perfect.There are supervisors attentive to whatever you may need.”
“I appreciate all the help from Lourdes! She recommended to me a good storage unit size and saved me money since I’d overestimated the amount of space I would’ve needed. She made sure I had all the necessary info about the app/payments/moving out, etc.”
“Today, I spoke with Armand, who was very nice and professional. He was helpful and answered all my questions and concerns. I will continue using Extra Space Storage. Thank you, Armand!”
9:30AM - 6PM
9925 SW 40th St, Miami
Self Storage
“I went this week to this storage and odalys was very sweet in helping me find a unit for my needs. Customer service and the efficiency of this place is amazing. The facility is organized and very clean… it exceeded my expectations. Thank you once again”
“Robert was extremely helpful in explaining and informing me with space storage, as I will need it in the future for when I move. Great service and very friendly!”
“First time that I have rented a unit from ExtraSpace storage and I would definitely recommend it to others. The property is clean and Andy was very helpful and got me set up quickly. Thank you Andy.”
“I walked into Extra Space Storage and was helped by Francisco Julian Garcia, the Assistant Store Manager, at the Palmetto Bay location (17650 W. Cleveland Ave., FL 33157). From the very beginning, Francisco explained everything to me in great detail — the unit sizes, insurance options, and all the terms — making sure I fully understood every step.
He personally showed me several units, all of which were absolutely immaculate. The facility is so clean and organized that it feels more like a hospital than a storage space. Francisco went above and beyond by taking extra time to show me additional units that might better suit my needs, even when he didn’t have to.
I had originally planned to visit other storage facilities, but the exceptional service Francisco provided made my decision easy — I stayed and rented three different units for my home. His professionalism, patience, and genuine care for the customer far exceeded my expectations.
I highly recommend this location and strongly believe Francisco would make an outstanding manager. His level of service is truly exceptional.”
“Manny is the best I’ve encountered customer service wise in a while. The jokes, the warm home feel and amazingly fast service he provides. 10 10 10 all across the board for me.”
“Excellent! Attention I made my reservation online and Margie called me a few minutes later. It was great!!! because I was able to take care of the administrative part the same day. When I arrived, Lorena attended to me. She was very attentive and willing to show us the perfect option my needs. The place is clean and it is an excellent option in Hammocks. 100% recommended!”
“Amazing customer service. Very responsive and return calls promptly. It was a pleasure dealing with the staff. Luisa is amazing. The facility is kept clean and safe.”
“Good Day! I had a great experience. I needed a larger unit, went in there was greeted with a smile and a great deal on my unit upgrade! Extremely good customer service. LINA you were simply Amazing! Thanks again for all your help...”
“Thank you for the extra mile fast to move in and move out Mina from beginning to the end was exceptional, she helped me above and beyond to my comfort need... Everyone was very nice and helpful, clean and safe place, recommended ?”
“My lock was cut back in September and I was just notified by the new property manager Meggan. And I appreciate Meggan for even letting me know and she Ensured me that my items were safe. Because I don't live anywhere near my storage unit. I went to corporate about it and they were rude and insensitive thank God for our new property manager Meggan for making sense of the situation she cares as if it were her items. If it wasn't for Meggan I would have given 1 star. Anyone renting from goulds location with an issue MEGGAN is very understanding & patient so please give her respect and the chance to resolve the issue before blowing up because she truly cares unlike the customer service agents and the supervisors that hide behind the phone and make matters worse & unsolved.”
“Came looking for more storage and the experience was so easy seamless. I love the cleanliness and amount of security it has to ensure your items are stored safe. Will recommend it here to anyone looking for storage!”
“I’ve had such a great experience at this storage location! Victoria at the front desk is always so sweet and attentive. She goes out of her way to help me with my packages, always greets me with a smile, and makes sure I have everything I need. Truly appreciate her outstanding customer service!”
“Daniel Daniel is a gentleman, he is a gentleman and he is very attentive, very organized, very organized and I would recommend them to anyone who wants to rent there, call Daniel in this store Super good”
“Great service from Maria helping make my move in smoothly. She was extremely attentive to my needs as a Costumer. Great experience overall thanks to her. Very friendly and great costumer service!”
“After visiting several other storages, I decided for Public Storage due to the excellent service I received from Lissette. She helped me rent a unit that suited me. She is extremely professional, very knowledgeable, and has great patience in answering questions. Amaizing customer service at this location. Thank you very much.”
“So impressed! My parents had a positive experience and recommended this CubeSmart to me and I was not disappointed! Gina was so welcoming and really worked with me to find the right unit at the right price. They called and checked in with me and even let me know when one of my locks was on incorrectly. They really care about care about their customers.”
“Wesley Duque was extremely professional. Explained every step clearly and answered all of our questions. Definitely recommend if you guys need to open up a storage! Great Customer Service!!”
“I I had the most wonderful experience today with Jennifer who was able to help me when I was in a pinch. The highest level of customer service was given and I’ll keep coming back!”
9:30AM - 6PM
2434 SW 28th Ln, Miami
Self Storage
“I have had 3 units over the last 7 years, i still have 2. Geraldo has been almost like family anytime i have a problem or an issue. He is a valuable asset to Extra space storage and i will continue to do business with this great company!”
“I was in a very complicated situation as I inherited my deceased brother's storage unit. The guys at the Extra Space storage store on Sunset & Galloway in Miami, were super helpful working with me resolving this unit's owed balance. In particular the Store Manager Daniel X. He was extremely helpful and worked with me in helping to coordinate and expediting the termination of the contract. I highly recommend Extra Space and Mr. Daniel X for his work ethics and all around genuine concerns.”
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“Someone at this location saved the day! I wish I had gotten her name. Penske couldn't provide the truck I had rented days before. On the actual pick up day Penske called and said no trucks are available. This location checked all over and got me a 15' truck, one-way, out of state within an hour. I am very grateful and will always use U-Haul from now on!”