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“Outstanding customer service, even when it didn’t involve a sale.
I’ve gone to other AT&T locations for help after dealing with 611 representatives, which unfortunately has been a frustrating experience. In the past, I’ve been told “it’s not our problem” and advised to call 611 again. That was not the case here.
This team truly goes above and beyond. They took the time to help, showed genuine care, and made sure the issue was resolved without passing the buck. This location should absolutely be the standard for both the 611 call center and other local AT&T stores.
Huge shoutout to Wendell, Jessica, and Albert — thank you for setting the bar so high!”
“What a fantastic store!! It's super clean, the employees are super professional. I came long ago to get a new Samsung phone and watch and came in today to get a laptop. I HIGHLY recommend this store to anyone and everyone!”
“I requested services around the holidays and under a tight schedule. Jose lent his expertise in helping me choose services based on what I needed. They sent out Jorge, who worked his magical powers and got me set up under the time frame I had while still making sure my wires were long enough to reach around where I needed them and minimally show (my house has no attic). We tested the internet speed and I am impressed! I don't have all my devices connected, as I still have to move in, but everything looks perfect at this point.I am so happy I found a company that makes me feel like a person and not just another account number. I can't say enough about the customer service and experience. Highly recommended!”
“I have been consistently impressed with the excellent tech support provided by Compusource, especially by Shadikur. He is extremely knowledgeable and intelligent, always addressing my Windows PC issues quickly and efficiently. Whenever my company faces any technical challenges, I can count on Shadikur to handle the situation with great care and expertise. His prompt and reliable service makes Compusource our go-to for all tech support needs. Highly recommend!”
“Went to the store today with my wife and Yuleisy take care us with professionalism and knowledge. She helps us with everything about the new phone. Highly recommended.”
“Store couldn't fix my problem, but Mariama was great! She was friendly and had a good attitude with me and the two other customers she helped while I was there. Definitely try to have Mariama help if you visit the store, she was the most pleasant associate I've worked with since moving to South Florida.”
“Best T-Mobile around, Nesi was able to help me out with my bill issues and solved all my concerns. Ask for him when you go in! Clean store, seats for comfort and everybody is friendly!”
“Extremely Professional Company! From initial consultation to engineering to custom installation to finalinspection...all was facilitated on a tight schedule.Thanks again and keep up the great work!”
“I took advantage of an offer from Verizon to upgrade from my old Apple SE3 phone. When the phone arrived, I was confused & couldn’t transfer to my new 16e device. I went to this office and was assisted by Jonathon. He was very patient, helpful and knowledgeable in helping me thru the data transfer process. I also got a $600 trade in credit. We were successful and all my data (contacts, calendar, photos, apps etc) moved over to the new device. This is world class customer service and primary reason why we have stayed loyal to Verizon for 27 years. Thanks.”
“One thing I've always loved about boost Mobile they always have a store near. Nice and clean and so well organized. Always a nice selection of phones display. The sales reps are always knowledgeable and very helpful. Found what I was looking for since my first phone my LG 5 stylus had broken. Being an old customer, I managed to get a wonderful deal on a Galaxy A13. I've been around a number of the least greats mobile phone providers. I have yet to see one that tops boost Mobile in customer service. Don't take my word see for yourself.”
“After a spotty experience with T-Mobile customer care over the phone, my experience at the store was beyond stellar. Wendy was friendly, responsive and very knowledgeable on the products and promotions T-Mobile had to offer. I will most definitely visit again in lieu of calling customer service.”
“I'm visiting from Cuba and I happened to see the phones, a girl who treated me so well and explained everything so clearly and kindly, that I ended up buying her cell phone, her name is Anien.”
“Exceptional customer service! Called in regards to my order and was helped by a gentleman named Gabriel. He answered all of my questions and made sure I was well taken care. I would highly recommend these guys.”
“Our remote died and went to get a replacement. Parking can be tight but that's the only issue.
You are met at the door, some people are put off by this, some like it. I was there to replace my long serving XR11 remote.
I was given an XR15 remote. Meh....
I got home and it was more difficult to get it configured than the instructions lead you to believe. 2 days later and it stopped working all together. Took it back after ordering an XR11 from Amazon, just in case....
Same issue trying to get the Samsung TV and the remote paired as per the instructions. Got it to pair by initiating the pairing on the TV instead of through the XFINITY box as per the instructions (set the TV to look for the pairing instead of playing with number combinations to appear on the TV screen as per the instructions)
The ergonomics are not as good as the XR11 and some of the button areas are very stiff, making their selection hit or miss unless you "bear down" on the button.”
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“He's the man !Nestor is who you definitely want to take care of you. What a patience ! Super knowledgeable ... totally 'personalized' service like no where else.”