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“Amazing, Spectacular, Professional service!!! My experience at this At&T store was so memorable, I have to leave a review. I came on a Saturday with a broken phone that did not work and I could not access any of my information. Not only did Rolando, the store manager, help to make my experience memorable, but his team that included Thaer and Luis treated me like royalty. Not only did they find a solution to my problem, but I left with a new phone. They did not stop until my new phone was uploaded with all my info from my broken phone. They just got the job done! No excuses, No Issues, coupled with incredible product knowledge. Mastery of the business in every aspect and even every app on the phone. Amazing!!! That's all I can say! I DONT THINK I COULD HAVE BETTER SERVICE EVEN IF I WAS SOME VIP! Thank you !!”
“Hello guys, I made a mistake on the first thing you guys sent me. Helen was absolutely awesome. I just hit number one because I assume number one is really good, but I ended up being showing that it’s dissatisfied and I am not dissatisfied. Helen took excellent care of me.”
“We've been AT&T customers for about 20 years and sure, we've had some odd issues with billing or devices or internet connectivity but ultimately they get fixed. We recently had some phone issues and the people at their toll free customer service number were totally useless so we went to the local store at London Square and met Angie. She doggedly figured out what the issue was, solved the problem, changed our plans, and saved us money! We have been back with various questions which she always answered and we upgraded my phone with her yesterday. (Doing my husband's upgrade next week.). I'm sure the other staff in the store are perfectly capable as well, but Angie is now our go-to person for any problem or purchase.”
“I love the good service and the efficiency of the staff :) happy customer
I love good service and the efficiency of the staff :) happy customer”
“The treatment and service of the people who work in this place are excellent, those who select the staff are doing a great job. Mr. Julio was very attentive and knows what he is doing, yesterday he answered all my questions”
“Miss Lorena Quintana helped me with absolutely everything I needed at the time, something I couldn't do in other stores. I believe due to negligence or laziness on the part of the workers, to others! There are not many people there and they serve very well”
“I had an outstanding experience at the AT&T store located at 12030 SW 127th Ave in Miami, FL. The customer service was truly exceptional, and I want to highlight Eimy in particular for her fantastic assistance.
Eimy went above and beyond when I needed help with my account, patiently answering all my questions and resolving my concerns with professionalism and efficiency. When it came time to purchase a new phone, her knowledge and expertise were impressive. She guided me through the options, ensuring I found the perfect device for my needs without any pressure.
The entire experience was smooth and stress-free, thanks to the friendly and attentive staff at this location. If you’re looking for excellent service and expert advice, I highly recommend visiting this AT&T store. Kudos to Eimy and the team for setting such a high standard!”
“Excellent Customer Service! The Staff helped me setup my new iPhone, and were patient, courteous, and extremely helpful. This is a GREAT Store, with GREAT Employees!”
“Everyone at this store is amazing, from the store manager Wendell to the assistant manager Albert and the associates Carolina and Matthew are very knowledgeable and are always willing to help anyone who walks thru that door”
9 AM - 8 PM
13230 SW 132nd Ave Unit 16, Miami
Mobile Phones
“Top notch customer service from Brian and Jose. They explained everything to me regarding the repair. Super helpful, very sweet and made my experience a 10/10. I’m glad I didn’t go anywhere else!!”
“They solved my problem in 50 minutes, the wonderful service, the people at the place are attentive and very nice, my phone is new, I really don't want others, for me they are the best, I recommend them 100%, thank you Jey”
“What a fantastic store!! It's super clean, the employees are super professional. I came long ago to get a new Samsung phone and watch and came in today to get a laptop. I HIGHLY recommend this store to anyone and everyone!”
“Excellent service experience from Lucia V
With a lot of patience, kindness and editing, he attended to my dad.
Thank you ? recommended this store”
“Alfredo is an amazing corporate representative…. He found the best deal, best option, best promotion for us. Very professional and kind. He explained very well what he was doing. We didn’t have to wait, we are really satisfied with his service. I hope all corporate offices have workers like him. Thank you!!!!”
“Shout out to Aileen for helping fix the phone lines another store messed up. She was very kind and patient even as other customers came in and assisted them.Will always come to this location moving forward for all my cell phone/AT&T needs! ?”
“This store is the best. I have been going here for years and the service has always been excellent.
Franky helped me today to purchase a Tablet and he was very kind, helpful and thoughtful.
Thank you Franky, you made my day. I love kind people.”
“Came in this morning to switch providers and update our phones. Hamza and Jesus did an amazing job helping my dad and I out, making the process seamless and efficient. Definitely recommend this locate!!”
10AM - 8PM
19337 S Dixie Hwy, Cutler Bay
Mobile Phones
“Mr. Ahmad was a Miricle worker. He took care of my Billing issue. He fixed my Voicemail, and reset it for me! He was so very helpful! He miraculously found my Grandson's Graduation pictures that I thought were gone forever!! I highly revcomend Ahmad and the Cricket Store at Citler Bay, Fl..”
“Let me start by saying that this entire review is based on the service provided by a specific employee. Her name is Andrea. She was extremely knowledgeable, informative, pleasant, and most importantly, patient. I'm not an easy customer. Not because I like to give people a hard time, but mainly because I'm very meticulous with my decision-making process. I went into the store looking to switch from my other cell provider so I knew what I was looking for in terms of a plan. From the moment we sat down, I knew she knew what she was talking about. She walked me through the options, answered all my questions, and provided me with documentation to review before making a decision. She also walked me through what I would need to do with my current provider to make the switch easier. She then had to manage my several phone calls and visits back to the store. Since she was familiar with my situation, I didn't want to work with anyone else. While I was apologetic about my intensity, she always assured me she was there to help. It's refreshing working with someone like Andrea. Hopefully, someone in upper management reads this and does something special for her. She deserves it and should be the standard for anyone AT&T is looking to hire.”
“Came from Pembroke Pines..Worked with Anemaria. From the moment I walked into the store I was greeted in a professional manner. Precise questions were asked in order to tailor my experience. I’ve bought many, many phones and tablets before. But hands down this has been the best experience I’ve had. This young lady should be the manager. She deserves kudos and recognition for her hard and top notch service. Will be referring her tons of business. See you soon and thank you.”
“Crystal. And Adrian are the best very good. Price is very good. Customer service, leaving Cricket very happy will be asking my families and friends to comeS in Cricket better than the other location by homestead hospital. I’m glad to have found this one.”
“At&t store staff is effective and fast. Great customer service & helpful to the customer. One day I walked into the store extremely upset, about my phone screen was damaged . Destinee, approached me and ask if there was something that she can help me with. She is has been extremely helpful. with fulfilling difficult tasks, like the phone I had to send for repair was sent back without a SIM card. Destinee went above and beyond for me to leave the store with the best satisfaction. And I did because of her . I didn't disconnect my account completely. Because of the AT&t staff at Cutler Bay FL 33157. I changed my mind about disconnecting my phone and added a Direct TV with Destinee & Jaeven to my account. And I look forward into seeing them again. They make a difference to the customer. Destinee, Jaeven, Javier, Leonardo are positive role models for at&t Thanks to them I have great references for my family and friends.”
“After going to different locations, this one is the best. Clean, welcoming and friendly. Melissa, was patient and her assistance met our phone needs.
Thank you for providing great customer service! Gracias!”
“Hello, I want to highlight Alejandro's good treatment and kindness, he accompanied me in the process with suggestions so that my purchase was the most profitable for me. I recommend this place where a family atmosphere abounds.”
“The expert who assisted me was Jennifer, and I must say she provides excellent customer service. Every time I’ve visited, she greets me with a smile and is always willing to help solve the major issues I was facing. If you decide to visit this T-Mobile store, I highly recommend the expert Jennifer. She is very knowledgeable and, most importantly, she is compassionate and truly knows how to help her customers.”
“I don’t even have a year with this company and as today I never have problems with the signal, I have service always and they said that sometimes they has lower velocity because the system are very busy but I never have problem with my service of the internet!!!! I hope they don’t change because I’m a person that I always pay a lot of money with others recognize Companies for have a good internet service and never have the offer of free or unlimited data. Well my husband and I before we change with Criket we pay around $180 monthly and only we are 2 person!!!! Well I just said that I’m very happy and make a good decision the day I change with CRIKET!!!! I recommended 100%!!!?????????”
“Great customer service! I was attended by Lidia, she was not only knowledgeable about the products but she was extremely helpful! Going above and beyond to provide my son with a new phone that met his needs.
We left very happy with the service provided to us , & our new phone and accessories!”
“Very satisfied with the speed they attended to me, every question was answered very kindly, the staff treated me with great professionalism, good treatment and very quickly. I recommend them”
“The best store whatsoever..Stephanie helped me so big..I got ripped off on the store on 8th street..and I explained it to her and she helped me get out of that bind and on track!!!! Thanks so much steph..big help..awsome employee!!! I wish the world had more people like you.such a beautiful soul.this is Adam the mechanic..I'm sure you remember!!! Thanks!”
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“He's the man !Nestor is who you definitely want to take care of you. What a patience ! Super knowledgeable ... totally 'personalized' service like no where else.”