Verizon at 520 Durbin Pavilion Dr offers an exceptional in-person experience for customers looking to upgrade their devices or switch from other carriers. Customers have praised the helpful staff, including Ariel, Luis Rodriguez, Abass, Xavier, and Brandon Sotolongo, who are known for their knowledge and kindness. They assist with trading in old devices, upgrading to new phones like Apple iPhones, Samsung Galaxies, and Motorola edge+, as well as handling service changes and promotional deals. The store provides great savings, with some customers reporting reductions of about $100 a month on their bills. Whether shopping for phones, tablets, or accessories, visitors can expect a smooth and supportive experience at this location. Appointments can be made by calling the store, or customers can simply stop by for assistance.
I was having issues connecting my phone to my car and Abyss I think I have his name correct went over and beyond any customer service I have ever encountered. He spent a good amount of time helping me figure it out and did not give up until he resolved it. A very big shout out to him!
August 2026
We really appreciate the customer services from Ryan today and pass day, he understood our problem. He took the time to review the case and provide us with the best solution.😉
August 2026
Today we got taken care by Ryan he was really nice and helpful, all of our problems were solved great salesman!
