Verizon at 520 Durbin Pavilion Dr offers an exceptional in-person experience for customers looking to upgrade their devices or switch from other carriers. Customers have praised the helpful staff, including Ariel, Luis Rodriguez, Abass, Xavier, and Brandon Sotolongo, who are known for their knowledge and kindness. They assist with trading in old devices, upgrading to new phones like Apple iPhones, Samsung Galaxies, and Motorola edge+, as well as handling service changes and promotional deals. The store provides great savings, with some customers reporting reductions of about $100 a month on their bills. Whether shopping for phones, tablets, or accessories, visitors can expect a smooth and supportive experience at this location. Appointments can be made by calling the store, or customers can simply stop by for assistance.
Brandon Massey was so beyond amazing with being super helpful and awesome personality. Greeted us right at the door and presented himself in the best manners. I would recommend Brandon and this location to anyone.
June 2026
I came in to get another number and Jasper was very helpful and informative. He was able to help me get a new phone without shooting my bill higher. I come there because they're always very knowledgeable at this location.
June 2026
had the pleasure of dealing with Jasper when I came in today and I got both of my lines handled. THANK YOU GUYS!
