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9AM - 8PM
5339 Village Mkt, Wesley Chapel
Mobile Phones
“Eddie was amazing and fixed a very broken phone with extreme water damage. I was so happy since my phone was not backed up to cloud for several months. Definitely recommend and trust them.”
9AM - 8PM
7352 Gall Blvd, Zephyrhills
Mobile Phones
“Joe helped me with my phone today it’s was all locked ( couldn’t get in my phone ) and I was in and out within 20 mins.
Go see joe if you have any problems with your phone.”
“Javed at the Zephyrhills location was fantastic. He was very patient, & worked with me for 3 days to straighten out service difficulties. Best of all he expertly attached that darned screen protector that I can never do. His customer service is the only reason I'm still with the company. Thanks, Javed!”
“Sarah helped me today was amazing customer service the metro 611 number is horrible I wish metro would do something about the over the phone customer service... Definitely recommend coming into this store and seeing Sarah tho she's patient and willing to help”
“Rep Adam M. has been extremely nice and friendly and provided customer service beyond what we have ever seen from a cell sales representative. Way beyond. He came and visited our employee at work and swapped her cell phone data. He did not have to travel way out here from Zephyrhills to do that, but he went a lot of extra miles to get the job done. Thanks, Adam!!!”
“Came in with no idea what I was going to get and within 20 minutes the guys got me signed up and phone activated, and out the door so I can get back to work. All around A+ very knowledgeable, professional, friendly and helpful I’d recommend everyone to get your phone from this location! Thanks again for making a difficult situation so easy and quick”
“Came here, due to the Wesley Chapel being closed at 10:35am. Sam, was outstanding! Very polite, professional & knowledgeable. I upgraded to a newer & better phone. Thank you, Sam. Love my new phone.”
“Excellent service is the best store in Zephyrhill. The staff and the very friendly manager took excellent care of me. I recommend it with 100%. Well, the customer service is the best in the Zephyrhill area. The best store in Zephyrhill. The manager and the employees the best. The attention incredible, excellent.”
9AM - 7PM
14520 7th St, Dade City
Mobile Phones
“Lisandra the new Verizon store manager, She is the best manager Verizon ever had. She got the job done, she does not play :) from now on this would be my home store. I highly recommend to do business at this store location.”
“David and Jamal really helped me out, as well as Ali. Very knowledgeable and extremely helpful. Very satisfied with the service and will continue to come back to this location. Thank you.”
“I had Claudia help me 2 lines and she was very helpful, very knowledgeable. Beautiful person inside out highly recommend this metro PCs I've been to others and they were not helpful at all.”
“Helped me switch my service provider over. The 1st employee who helped is no longer with the store but he was very good to me when I was not doing okay. The next employee though followed up and helped me just as much and was just as helpful. Thankyou, guys.”
10AM - 7PM
14717 7th St, Dade City
Mobile Phones
“Claudia was great. I picked a busy time to show up, but it was worth the wait.I told her the parameters I was needing, and she hooked me up with what I needed.now I'm happily figuring out my first smartphone.thanks Claudia.”
“I came into the Zeypherhillz AT&T today with very lil hope of getting anything figured out I was quite quickly proven wrong and helped by Alex and Eric they where phenomenal in how they helped me and making my experience and vist outstanding”
10AM - 8PM
28345 FL-54, Wesley Chapel
Mobile Phones
“Jordan, Marcus and Ivan went way above and beyond with their customer service and support
Knowledge of products and personal information to explain how things work
Made it a great experience
Will always be a customer here at ATT”
“I am impressed with the service at Metro T Mobile. Jose is an excellent customer service representative in Dade City FL. He was very helpful and intuitive to my needs. Much thanks Jose.”
“I went in cause my phone was having issues and was way to big and I found Julia came back to metro I decided to buy a phone from her she transferred all my stuff and made sure I was okay she is always so pleasent to talk to when I go into metro I know I will be taking care of if she there I highly suggest going to see her.”
“Jenny gave me an awesome experience today through assisting me with my phone purchase and purchasing a case as well as answering all of my questions. Come to this store you won't regret it !!!!!!!”
“Thank you, Triana. (I hope I spelled it right.)
I recently visited the T-Mobile store to return a defective item I had purchased at the Costco T-Mobile booth. Initially, I went to Costco, but they informed me that returns had to be handled at the T-Mobile store. Unfortunately, when I arrived at the store, the staff were not very helpful. They seemed uninterested in assisting and claimed they couldn’t find the receipt or order details. They kept giving different reasons, first saying it had been over two weeks, then over a month, which was frustrating and confusing. As a nearly 15 years customer of T-Mobile I was quite disappointed.
However, Triana stepped in and completely turned the situation around. She was incredibly helpful and knowledgeable about the store and Costco kiosk policies. Triana guided her colleagues on what needed to be done and ensured my return was processed smoothly. Her professionalism and willingness to assist made all the difference.
Big shout-out to Triana for her exceptional service! Thank you so much for your help.”
“my experience was terrific.I was waited on by Exlisa first then the manager. They told me about the deal for older clients where you get a new phone and tablet. They walked me through everything and answered all my questions. They were professional and extremely nice and knowledgeable. Will continue to recommend to everyone.”
“I (Daniel Rosenberg) went there today to replace my old LG phone and couldn't have received better customer service. My old phone needed charge to get my contacts saved to my old phone. It was filled with dust and dirt and the staff, led by Martina, spent a long time clearing the debris to charge it enough to transfer my data. They were successful. Answered all my questions. Staff was kind, patient, and helpful.”
“I had an excellent experience today. Daniel Benitez took his time listening to my concerns. I had an issue with my current phone. He was able to order a phone replacement within minutes. I then asked some questions regarding the differences between different IPads. Based on my needs, he was able to recommend one that was affordable and I bought it! I would recommend him to anyone wanting guidance with their phone/tablet services. Excellent service!”
“I had gone to other stores for help but not able to get it. I went to Cypress Creek and was helped by Jeff who was courteous knowledgeable kind and went above and beyond with solving the problem. Many thanks.”
“It's Walmart - exciting people watching, prices falling and a bakery who could ask for more all can be purchased by checking out yourself. No need to talk to anyone am introverts dream space!”
10:00 AM - 8:00 PM
5534 Wesley Chapel Loop, Zephyrhills
Mobile Phones
“When you call to sign up, the answer right away (within 30 seconds). But when you call to answer, you are at least on a 20-40 minute wait on a good day, which the repetitive answering machine on the background telling you to download the spectrum app...However, the reps were very helpful!”
“My equipment was faulty, I came to this office. The office is not loaded, I solved my question very quickly! I would like to mention the friendly and courteous staff.”
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“José was so patient and helpful! I
Came 3 weeks ago to get pricing and came back just for him. He answered all my questions and even stayed after closing to help me get my lines added and check for discounts. Will definitely be coming back to him for my needs!”