There was a time when the customer service was not good, but in a number of recent visits that has all changed. This morning, their office was buzzing, but I still received prompt attention and all of my questions were answered.
November 2023
No where as user friendly or as good as TD Ameritrade . Sad that they took over .
July 2023
I visited Charles Schwab today to sort out retrieving my custodial account. Ashley helped me out and was extremely helpful and friendly! She made the process very smooth and easy. Would definitely come back.
