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“I have to say the employees are wonderful. I had a bad day and purchased some things the the employee didn't charge me when I told him my husband passed away he was so kind even when I wasn't. I went to my car and cried because he was so kind to me when I wasn't.”
“Lan and his crew far exceeded our expectations and were very easy to work with during each step of our kitchen remodel. We absolutely love our new cabinets, Granite counter top and back splash. Lan came back and made few adjustments to our cabinets and answered all of our many questions each time we called him. His prices were also substantially less than than our other estimates. His quality of work and fair prices give him 5 stars in our book. We highly recommend !”
“Item's are always in stock & marked clearly. easy to find . Always staffed with proficient employees. Only business I use for tooling & supplies. ⭐⭐⭐⭐ On cusp of 5 Stars.?”
“Have made several purchases at Rural King, prices fair, products great and the service is excellent. Made a couple purchases thru rkguns, great,prices andngratbservice.”
“Was looking for a hard to find hex screw that only they had - went everywhere else and no one could help. They are great here and would recommend checking them out 1st!”
10AM - 4PM
13033 NE Jacksonville Rd, Sparr
Hardware Stores
“As a new Florida resident, I visited the Sparr location in The Villages, Florida. I spoke with a gentleman named Gerry and explained to him that I knew nothing about how to take care of a Florida lawn in The Villages. He spent 30 minutes with me in the fertilizer area explaining exactly how to maintain a healthy yard and saved me hundreds of dollars with his advice. I will be buying all of my materials through Sparr as a result. The store was impeccably clean, well run and every employee was courteous and helpful.”
“We found two pelican kayaks online and called rural king to insure they were there and priced as advertised, my wife asked for the lady she spoke with and the staff was very helpful in completing our order…”
“A big thank you to Ms Aida with customer service. My husband and I came in at 7:50p (ten minutes before closing) Our home A/C went out, we purchased a portable A/C unit on Friday. It DID NOT work. We came to the Ocala store to exchange the unit. Ms Aida helped us with a smile and a happy heart. She even got someone to help us load the new unit into our vehicle. I can’t thank her enough. What has been a stressful weekend ended with a smiling, thoughtful employee. If Ms Aida can get a bonus or raise, she earned it. -Alisa ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“Easy to order online and pickup. Clean and well stock store with helpful staff who work together from order pickup and loading it into your vehicle. Unlike other big box stores where the staff walks away from customers”
“This is my local hardware store and my boyfriend and I love the service, the employees are so friendly and helpful! The prices are great and the selection of items they carry is great!!!!”
“This is a great place for plumbing supplies the staff know there trade and they are friendly and easy to get answers from and the prices are also very good. If you are a plumber or just need some things for a plumbing job for home I would suggest you check this place out. I gave them five stars because they earned them!”
“We stopped in to get things for our lawn , the prices were good and the cahier was so kind and very helpful sending us to the correct area for our merchandise. And at checkout she was fast and very people oriented!! Her name was Sunshine!! Thank you Sunshine for all your help!!”
“We are very impressed by CJ. He came out 2 separate times to install screens and show us how windows and screens operated and asked us to inspect them and if we had any questions or concerns. CJ is very professional, friendly and helpful, and his personality is great. He is prompt and proud of his work, and wants to make sure everything is working properly prior to leaving, and states to give Jordan (at Manning in Ocala)a call if we have any issues. This young man is top notch!”
“This is the letter that I just sent to the Corporate Headquarters of Home Depot, and justifiably so; Dear Mr. Ted Decker President & Chief Executive Officer, 05/18/22 The reason for this letter is based on the most notable customer experience that we've had to date, and because it was so supremely over the top, we just had to take the time and give credit where credit is due. My husband and I are in our 70's so we've been around for quite a while, and because we value good customer service, we look for these attributes. We met Philip G, in the garden section yesterday, 05/19/22 at the Ocala Florida store as he was in the middle of something, but My husband Perry and I were so baffled about what we needed and I'm sure it showed on our faces so Philip made an abrupt stop and asked if he could help us. We were impressed with that first off because many times, we've seen associates just walk by as though we were invisible. Philip is kind, caring, supremely knowledgeable, perfectly professional, friendly, and embodies the most ethical core vales that we've seen in very, very long time. Phillip is not only a valuable employee to Home Depot, but he is a coveted team player to his peers. We know this by just watching and listening. If we didn't know any better we would have thought that Philip was a part owner of Home Depot because of his intense desire to not only help us, but to educate us giving us the complete package, and providing an extra value. It was like he had this ethical obligation to make sure that when we walked away, all questions were answered, and our money was well spent, and our project would be a Home Depot success! We shared that our lawn was in bad condition, and we need to know what to do. It was clear that we didn't know what we were doing because we were even in the wrong area. Philp conducted our very own workshop because he taught us what to use and what not to use and why. He explained everything in layman's terms, so that we could understand completely and also wanted to know if there was anything else that we were concerned about. Philip explained what to look for and how to treat it. This was major to us because we want to make sure that our spending is going to make a difference, and not just both wasted effort and wasted money. After all fertilizer has gone up substantially, and we are on a fixed budget. Philip also saved us money by teaching us the right way to get this project competed by using the right products, and without having to hire someone to do it for us. We are all living in a very different, and rather scary time in our Nations history, but to meet someone that calms your fears, and makes you feel like you are so valued, was not only refreshing, but we walked away thinking, we can't wait to return for another phenomenal experience and learning session from Philip. We feel so confident that we can do this project, and win accolades of our neighbors as well. Phillip is an extraordinary man with a gift of a caring and discerning heart, and if only he would be a trainer for new hires, what a wonderful world it would be. Bountiful and Boundless Blessings of good health, safety, and success to Philip,”
“United sales put in my closet system 5-6 years ago and did a great job. And today, when I had a broken shelf, they were outstanding. They asked me to bring it in to ensure they got the cam locks right and the size! And the staff are super nice to boot!! Would def recommend!!”
“Has just about anything you could need for the home. However when you buy their insurance on a major appliance the insurance company is not customer friendly. Voice mail jails and it's almost impossible to speak with a live person.”
“They are so helpful and knowledgeable here. They will go way above and beyond to try and help you with whatever you need to get solved, get you the right things and are really fair with pricing. Really appreciate these people, highly recommend.”
“Scott and Anthony were here on time to replace some windows in my lanai and repair a window in the bedroom. They did an excellent job. Unfortunately they could not finish the job because one of the windows was broken on the truck.”
“I went looking for a light fixture for the outside of my house.
Descent selection and the " defiant " light fixture was very easy to install.”
“I purchased weed killer , at Home Depot too. Everything being equal, SAME exact ingredients that were in both products did not warrant double the price at a Home Depot . I'm not trashing Home Depot.
Next time I will do my due diligence & compare products. Both stores have hard working employees that deserve appreciation .
Blessed shopping ❣️”
“.
I would have given a 5 star but,it was my first time there.I do have to say I was well greeted, great info, very nice to see...... You now have a NEW customer....thank you.
John”
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“We absolutely love this local business the really good to us. It’s pretty quick to get what you need and get out. Everything is clean and they’re there to help.”