Sleep Number in St. Augustine, FL, is dedicated to improving sleep through adjustable beds that offer personalized comfort. Their mattresses allow couples to set their individual firmness, support, and pressure relief, ensuring a deep, restful sleep. The smart beds feature SleepIQ™ technology, which tracks and optimizes sleep quality, enhancing the overall sleep experience. Customers can also choose from a range of Sleep Number® bedding, including cozy comforters and support pillows, to complete their setup.
The store staff, especially sales associates like Ashley, receive high praise for their knowledge, patience, and exceptional service. Customers appreciate how Ashley and others go out of their way to help find the best bed for their needs, making the in-store experience outstanding. Many reviews mention the ease of selecting and purchasing a mattress, with some noting a quick delivery process and excellent communication from the team.
Long-term customers enjoy the features of their Sleep Number beds, such as firmness adjustment and head and leg elevation. They also value the quality of Sleep Number® bedding. Some have had their beds for years and look forward to upgrading when sales are available.
However, there is a common concern about the company's computer interface, which is slow and outdated, causing delays during the purchase process. Despite this issue, the overall experience at the store is highly positive, with customers recommending Sleep Number for its quality, service, and sleep-enhancing features.
The associate was very helpful in helping me with finding the right product.
September 2026
The store is great. It’s clean & organized & easy to try all the beds. The salesperson was good to work with & answered all my questions. I was able to pick out the bed that suited my needs, plus some sheets & pillows & now I’m just waiting for delivery!
September 2026
My wife and I were both impressed by the variety of products available. However, we were more impressed by the Store Manager’s knowledge of these products and his ability to explain them in a way we could easily understand.