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Open 24 hours
1035 NE 125th St #200, North Miami
Internet Service Providers
“Working with Ip Fone was a wonderful experience. We had a wonderful team to execute our project. The project Manager Manual was pleasant and helpful, she answered our questions without any complications and made signing up stress free. Our Technician Roshbel was extremely knowledgeable and polite. He showed up on time, explained why he was here, asked permission, presented the material to us so we could understand, he was tidy, extremely pleasant to have around. We are happy customers.”
“In this store they do know about customer service. I went with many problems that another advisor gave me and Carlos, with his good energy and disposition, patiently helped me solve them.I greatly appreciated his time and dedication in resolving all my doubts and his good attention was the protagonist.Thanks Carlos,”
“This is worst T-Mobile in town! the staff overlook you and are not knowledgeable about promotions or next steps if you have a problem with your phone or service. My 75 year old mother asked if their was anything they could do about her being locked out her phone and one of the sales techs was talking loud and being belligerent by saying, "If I knew what to do about that I must know all your personal business." All he had to do was to say he couldn't do anything for her or did not know what to do. I had a bad experience there myself. The staff there is prejudice against black customers and the management is unprofessional.”
9AM - 8:30PM
3003 A Johnson St, Hollywood
Internet Service Providers
“Excellent service we bought a new line the service was wonderful additionally I brought a phone to fix everything it was excellent ? congratulations I was happy with the service provided very good advice”
“Very positive experience. Alejandro was super helpful and not only was very patient fixing my problem but he showed me other ways I can save money with what I already pay. Thank you!”
“Anna and Ernesto at the 5th Street store were incredibly professional and friendly. They helped me with everything I needed to exchange my old IPhone for a new 14 Plus, and I actually really enjoyed my time there with them. This is the Miami Beach Verizon store to go to!”
“I couldn’t have a better experience,I was so satisfied with our service !Thank you again Will !!I’ll definitely continue to come back to receive your amazing customer service!Thank you for being so patient and letting us know the deals and promotions going on. You’re greatly appreciated Will.”
“Hours of Operation varies. Open sign usually visible, although it seems otherwise. You have to call the number posted in front of the Store, if there's no one there. Wait is less likely to be long. The Staff is Polite, Respectful, Knowledgeable and More likely to give You great deals on Phones, services and accessories for being a Loyal customer.”
“Excellent! They are very helpful and the service they deliver is unbelievably good! Also they’re always available to help whenever you need! Me and my husband are very happy and satisfied after years looking for the best! Thank you very much!”
“The customer agent that took care of us was amazing. She made sure that both of us, my girlfriend Ana Leone and myself, Robert Rossi left the store incredible happy with our new phones! Thanks a lot !”
“Thank you thank you to Lourdes Chaviano and Manager Christopher Morales for the courteous and knowledgeable service they provided to me today!!!! This store is THE BEST! Great service! Thank you again!!!!”
“Before going to this T-Mobile, I went to three others to transfer over my data, and they were no help. I meet Enrique and he was very helpful!!! He was patient with me and tired everything to successfully transfer over my data. I highly recommend this store.”
“Came over to this Store after the Store on Ponce de Leon Blvd would not accept return of my 5G Gateway. Sai was the T-Mobile rep and took care of the return for me. She was super nice, and helpful with the return.”
“This is the only T-Mobile store I'm willing to travel for because of it's amazing customer service!!! I had over 13 business lines with Sprint(Customer for over 10 years) and Joel and his staff made it very easy to transition over to T-Mobile. I send all my employees to them and they always return with their problems solved. I would give them 10 stars if possible.”
“Great Company, very knowledgable and skilled team. Great Customer service, they care about customers.they offer excellent products and solutions , Connectivity ( wired and wireless), Voice, and cloud solution, you can have all your services hosted and managed by Convergia”
Open 24 hours
36 NE 2nd Street STE 400, Miami
Internet Service Providers
“Been with them for years and stay with them for the great support. Recently had a support issue on my hardware set up and Liam D helped me get it resolved perfectly without issues. Thanks Liam!”
“I dropped my Samsung Note 5 and a crack appeared on the LCD digitizer across the top part of the screen. After the drop, the screen was unresponsive and bled pink and purple until it blacked out completely by the end of the day.”
“I recently had the pleasure of visiting my local T-Mobile store to upgrade to a new phone. The experience was absolutely fantastic! The staff at T-Mobile went above and beyond to ensure that I had a smooth and enjoyable upgrade process.Right from the moment I walked into the store, the friendly and welcoming atmosphere made me feel comfortable. The staff greeted me with enthusiasm and helped me right away.”
10AM - 7:30PM
6964 Pembroke Rd, Pembroke Pines
Internet Service Providers
“i was looking to switch my service from metro for a while, went to this store asking some question ended up switching all my lines from metro and got 4 free Samsung galaxy. I was really surprised that i only paid first month of service and taxes. wasn't charged any hidden fees. and guy there helped me transfer all my data for all phones. he was really patient and knowledgeable.Thank you for the great service. i will recommend this place for everyone who is looking to get a phone and plan. do visit this store. 10/10 for everything.”
“I went in to this store looking for phone case. Miguel was very helpful. He even got a better case than the one I was looking. He was very polite. Good job Miguel!”
“Have been there twice, once to buy a new phone and once to exchange. The experiences have been great. In the last one, I was helped by Michael, and I must say he was superb. He is very approachable and helpful, and even when the waiting list got large and he was helping several people at once, he was kind and patient. TMobile is lucky to have him as an employee!”
“I came into this store needing to do an upgrade and Luis helped me not only for the upgrade but also with my plan AND accessories. He was so great, positive, and extremely helpful. I will come back to this location just for him.”
“Get there with my phone totally blocked. Ricardo was fast and helpful. I walk away 10 mins after with a big smile. My phone is very important and having a good store to go for any issues is a must for me.”
“Wow after visiting t-mobile and att really depress with lack of customer service terrible attitude from employees decided not to give up. Finally I found my cover and change my screen protector in BOOST MOBILE LOCATED 17 AVE NW 36 ST. EXCELLET FROM DAMARIS AND HELPER ADRIANA THEY WERE GREAT. DAMARIS VERY KNOWLEDGEABLE OVERALL. THANK YOU MS VAZQUEZ”
“Steph A. helped me and she was great! Friendly, professional, efficient, and very knowledgeable! Thanks so much Steph for going above and beyond and not loosing your patience with me!Update:I’m trying to do a new review and it won’t let me… I went back today and Fabi is also, amazing and super helpful. She was friendly, professional, and efficient as well. She went above and beyond to help me with my phone screen protector. She put it on for me. She hooked me up with a good phone case case and I was so happy to see Steph as well. These two ladies are amazing and I will keep coming back to the store just for them.”
“Words Can't describe how nice the Mike that helped me over there was made my day better walked out with a new phone for cheap and lovely service and gave me good quality accessories for cheap”
“My experience with Raul was fantastic! His knowledge of the products and services is unparalleled, and he went above and beyond to ensure I got the perfect plan for my needs. Raul's friendly and professional approach made the entire process smooth and enjoyable. If you're in need of a knowledgeable and customer focused salesperson, ask for RAUL!”
“I went into this store to change my service from att to T-Mobile. I was very happy with the service. Took a little long but the guy who helps me was extremely helpful.”
“Best T-mobile store we've even been to. Lost our phones and ID while paddle boarding, they helped us get everything sorted right away. We had gone to a different store an they were not helpful.”
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“Excellent Service and Quality of attention, especially from Julia who took all the time to explain to us the different plans that T Mobile offers. Thank you, seriously. Highly recommended ! Greetings ! Gonzalo Pont y Flia”