“Antonio and his team from Spectrum at the Grove in Wesley Chapel earned ALL the STARS! What an unbelievable collaboration as they worked in unity to assist me and the 16 other names on the store’s waitlist monitor, only 2 with scheduled appointments. All reps were friendly, helpful, and welcoming. Their combined efforts reassured each client we would be helped in a timely manner. Still, I never felt rushed or dismissed when it was my turn. Antonio had the knowledge and the patience necessary for my special circumstances of locked phones, locked accounts, late and aging parents, and their use of technology. He was kind and gracious, going the extra mile to ensure I had everything necessary to surprise my hospitalized mother with a senior friendly phone. With such personalized service, he is a valuable asset to your company.”
“David Medina had the best customer experience I ever had in a T-Mobile store. He went out of his way to make sure we had every deal available to us known and took out that time for us. Very happy and appreciated customer, thank you David”
“I had an amazing time at this location. Jason helped me through my entire process of switching from Apple to Samsung. He went above and beyond and made sure i got the best promos available and saved me so much money. It was a super long process and he guided me through everything. 1000/10 will work with him again! Thank You Jason!”
“Review for Verizon Wireless – Outstanding Customer Service!
I had an excellent experience at this Verizon Wireless location! The manager was absolutely top-notch—knowledgeable, professional, and truly went above and beyond to assist us. From the moment we walked in, they made sure we were taken care of, patiently answering all our questions and ensuring we left completely satisfied. Their expertise and customer-first approach made the entire process seamless and stress-free. If you’re looking for exceptional service, this is the place to go.”
“Jeff and Dusty at Verizon Cypress Creek are the reason we stay with Verizon. Took a difficult situation and turned it into a positive situation for us.
Sometimes a little customer service goes a long way and makes the difference of a short term customer converting to a forever customer !!
Great Job today Gentlemen!!”
“Huge thanks to the Guys at T-Mobile who worked this morning for helping my dad with his phone not being able to receive calls! He’s very old and since I’m not local, it means a lot knowing you guys always take care of him. Your kindness and patience doesn’t go unnoticed truly appreciate y’all!”
“Charity was awesome she taught us some much and now we are Verizon customers. Verizon had great deals going and I even get one year of direct tv Sunday ticket free!!!! Highly recommend this place. AT&T and there bullcrap prices and massive dropped calls no more”
10:00 AM - 8:00 PM
5534 Wesley Chapel Loop, Zephyrhills
Internet Service Providers
“When you call to sign up, the answer right away (within 30 seconds). But when you call to answer, you are at least on a 20-40 minute wait on a good day, which the repetitive answering machine on the background telling you to download the spectrum app...However, the reps were very helpful!”
“Set up the appointment to replace a modem that was fried in a lighting storm. Got there, checked in and I'd say within 15 mins I was at the desk exchanging for a new one. Easy in and easy out.
The store itself was set up nicely with various products on display. It was clean and neat.”
“After one week of service, I am very happy with Frontier internet. The price is much lower than the competition. Installation was easy and they threw in extras like a free modem and mesh router system. Internet speed is modesty better than the competition and there have been no outages. Also, there are no download volume limits and I expect to receive a $200 gift card soon.”
“Came to this location and Rodrigo helped with all our questions. His knowledge and service are exquisite! And he's bilingual so that was extremely helpful! Good guy and great service! I recommend anyone with T-MOBILE or interested in getting service with T-MOBILE to come here . Rodrigo is the best!”