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“Don’t go with any other car company! I’ve tried them all (the big ones). And I’ve been ripped off by all of them except for enterprise. Budget literally stole $1000 from me and did not care at all when I complained. Enterprise has always been great service, They go out of their way to make you happy, they don’t nickel and dime you like the other car services do. They are transparent with their pricing. They might cost a little bit more, but the old saying is absolutely true. You get what you pay for!”
“Chevrolet Malibu was a great car. It was roomy both inside as well as the trunk space. During our 1400+ mile trip, we ran into 3 torrential rains and the car handled superbly.”
7AM - 10PM
150 Australian Ave, West Palm Beach
Car Rental
“Mannn listen.. my flight came early and Remy took care of me! In and out in less than 20!
These fellas are efficient!!! Second time user here at PBI now WILL DEFINITELY USE THEM HERE AT west palm beach EVERYTIME (Many Baseball tournaments are held here so a visit is made at least once a year) ??”
Open 24 hours
1000 James L Turnage Blvd, West Palm Beach
Car Rental
“Our easiest car rental yet- we didn't need paperwork after prebooking online. After arriving off the airport shuttle we went to the outdoor desk probably 20 steps away, said our name, and were told to pick a car directly behind his booth. We put our luggage in the back and off we went to the exit gate. The lady at the exit gate asked our name and scanned our car code, then off we went. We rented a very clean, smokefree Chevy Malibu.”
Open 24 hours
2253 Vista Pkwy N #9, West Palm Beach
Car Rental
“Great company to deal with. I rented a Hurican but it wasn't really what I wanted, they were exceptional with handling the exchange for an Aventador. Excellent car and customer relations. Also like the delivery service.”
“My engine went out on my car I needed a rental asap they was right there for me I was in and out great company friendly people, very professional and very very helpful and I love the payment methods very convenient for me in my busy day . I highly recommend to everyone..”
“The GM Michael was so great! Somehow, I was able to reserve my car on a holiday that the office was closed. I had no other transportation lined up to fall back on. Michael put his holiday on hold and picked me up from the airport and opened the office just so I could get my rental. He was very pleasant about the situation. Most places would have just told you to figure it out on your own. I am so grateful and will using ACE every time I visit FL.”
“If you're considering renting a car from this Enterprise, you should absolutely go for it. The staff is exceptional, starting with the Manager, Jean, and extending to the detail person who prepares the vehicles. Everyone is kind, respectful, and genuinely dedicated to ensuring you have an outstanding experience. Thanks again, Jean, for your excellent communication. This Enterprise in West Palm is the first one I've visited that truly prioritizes customer satisfaction.”
“Great team at this location and excellent customer service, especially from Jake Clarke. He went above and beyond to help us out. I highly recommend this location and Jake.”
“I was with my girlfriend, we had a great experience, and the car was cleaned. One of the associates Ulisia was very helpful, she had great customer service, was very knowledgeable, and was helpful. We look forward to rent from you guys again.”
“I had an excellent experience with Enterprise, and I especially want to recognize Nakayla for going above and beyond. She was incredibly thorough, patient, and attentive throughout the entire process. She took the time to explain everything clearly, answered all of my questions, and made sure I felt confident and taken care of before I left. Her professionalism and attention to detail truly stood out and made what could have been a stressful experience smooth and easy. Customer service like hers makes a huge difference—thank you, Nakayla!”
“Really easy to deal with, contacted my back right away. We had a great time with Ferrari it was super awesome with a beautiful sound that we won't forget it any time soon.”
“Frances is one of the best employees at fox rent a car always great attitude always helpful great at handling two problems at once always has a smile on her face one day she help me when she was not on the clock and she still took the time to help me out she is one of the reason no matter the price at other rental companies I still would choose rent a car because of the customer service she provides every time I see her never fails rent a car is very lucky to have her always great running into her great leadership skills on display on a daily basis”
“National service at the Palm Beach airport is exceptional. If you have the opportunity to work with Angel, Chris and/or Tosh you will be treated in a highly professional and exemplary manner.”
“Today, I experienced exemplary customer service during a challenging time following my car accident. Upon arriving at the rental office, I was warmly greeted, and Mr. Shephan promptly assisted me. His courteous demeanor and problem-solving skills made the process of selecting the best rental car option seamless and efficient. I am truly grateful to this company and its supervisors for having dedicated professionals like Mr. Hohn, whose training in customer service significantly enhances the rental experience. It is interactions like these that truly make a difference, transforming a stressful situation into a manageable one. Thank you for your outstanding service.”
“Excellent rental service!
Jessica provides extraordinary great service.
She is extremely professional, experienced and highly efficient!
Jessica keeps all the rental vehicles very clean and pleasant! She has been helping her clients with renting the ideal model, size that suits her customers needs.
Thank you Jessica!!
You are so much appreciated !”
“My personal go to rental spot! Amazing customer service from Mona & Herman. Very accommodating when providing service. Polite, friendly and very helpful! Clean vehicles, no issues and promises to deliver every time! Thankful for their efforts every rental I need!”
“Update - the GM called me and she is going to address the incident. I’m changing this review from 1 star to 5 stars because of the GM and her professionalism. She turned this negative situation into a positive. Thank you.
I would give zero star if I could. I’m extremely upset with my experience at Hertz due to the very poor customer service by Sandra. She upsell my prepaid car rental and when I questioned the amount and I reiterated that I was OK with my original reservation. She said it was just a “hold” and not worry about it. Well guess what it was an upsell. I went back to see her and she “never” apologized once. She kept repeating that I signed it but I signed it because she told it was a hold and it would automatically cancelled/refunded. She didn’t say it was an upgrade.
In summary, she was very defensive and rude. She eventually exchanged my car to the original reservation. She conveniently received a personal call and ignored me for the rest of the transaction. The General Manager should address Sandra’s lack of customer service and her way of upselling without clearly telling the customer.
I shared my comments and concerned when I checked out the car with Leticia. By the way, she was extremely nice.”
“My experience with Budget Car Rental has made up for every miserable, sub par one I have ever had & has renewed my faith in the service industry. I can't say enough about the help I received from Mona renting a car. For every problem that arose ~& there were a few!~ she had the answer....with patience & a smile. Thank you for the 5 star service, Mona! You're a vital asset to Budget & have earned my family's & my business for life.”
“PBI airport Avis is the friendliest group ever! I always get help with my baggage on the tram. That is very unusual! The people are always in a good mood and so friendly and when I’m coming back to the airport, they are so welcoming and helpful ….trams are always on time!”
“?????
I had an absolutely wonderful experience at this Avis location! From the moment I arrived, the staff was incredibly friendly, professional, and welcoming. The highlight of my visit was definitely Harvey, who went above and beyond to ensure everything went smoothly. His exceptional customer service, attentiveness, and genuine care truly made a difference.
Harvey’s management skills are second to none—he creates a positive, welcoming environment that makes you feel valued and appreciated. He was very knowledgeable, patient, and attentive to all my needs, making sure I was completely satisfied with my rental. The entire process was seamless and efficient thanks to his leadership and dedication.
I highly recommend this Avis location to anyone looking for reliable, friendly service and a stress-free experience. Thank you, Harvey, for your outstanding service and for making my rental experience so memorable!”
“Counter staff were very professional and courteous. The staff driving the courtesy van to the terminal and again on car return were polite and helpful. I could not lift my luggage onto the van or off and it was done for me to and from the airport terminal. Great job all around.”
“We had the pleasure of Harvey help us with a car to get to orlando from west palm. He was super friendly and helpful. He made the process quick and easy for us with rushed time on our hands and he explained everything in detail. We would definitely visit him again in the future and would recommend this little store as they don't usually have alot of footfall.”
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“I had Juanita help me with a rental on a Sprinter type commercial van last week. She was courteous and absolutely professional. She’s helped us on a couple occasions before and has always been excellent. If all the employees at Enterprise are that good, they must be a great company to work for.”