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“2/7/24 stopped in to get $Bill's for stuffing Valentine cards for grandkids. This was my 3rd bank to visit. A++++ TO THIS REGIONS BANK In Winter Haven. Talk about a difference in customer service!! THIS BANK WINS HANDS DOWN! THE MOMENT I Walked in to the FANTASTIC FRIENDLY TELLER ! Honestly has me thinking about transferring our funds to this Regions Bank. YES .. there is rhat much of a difference in customer relations!!!”
“When my wife and I were looking to purchase our home, we chose Trustco Bank. We could not have been happier with the service that was provided. The staff and branch manager are tremendous. We sold her home and moved out of country, but still feel like part of the family. Deborah Rivera is a top-notch branch manager and trust at our interest stateside it’s taken care of. Thank you Deborah, and please give the team a pat on the back!”
“We Love Axiom!! Been with Axiom I'm guessing 8-10 years now. Have I have issues.. Yea I have, but they were handled quickly, and professionally. I just wish you guys offered more services. Like AUTO Loans? or Zelle? there's more. We Love You, but we are starting to outgrow you. :-(”
9AM - 5:30PM
7722 FL-544, Winter Haven
Banks
“I've had multiple accounts at Center State, now South State Bank for well over a decade. The staff has always provided great service and makes sure that I understand whatever process that we are involved with. I am very happy with Southstate for all my banking needs.”
9AM - 6PM
2075 8th St NW, Winter Haven
Banks
“Drive-through on the first of the month was not busy. Usually is extremely busy but it could have been the time of day 3-3:30 pm. Tellers are always courteous and professional. Have been with Mid Florida for over 25 years.”
“I the them all there very nice and pleasant helps you out with everything you need that could be why some people feel that they are slow they work very great with us I can't say anything wrong about any of them maybe the phone but not anyone from T.D.Bank there is one guy I will have too get his name and put it up here is very outstanding and I can't believe what a woman was saying too him and he was trying to help but he couldn't get a word in it know more then just got off his phone”
Open 24 hours
3010 Cypress Gardens Rd, Winter Haven
Banks
9AM - 5:30PM
1101 1st St S, Winter Haven
Banks
“My dog and I love Leela (drive through).She is always very cheery, greeting us with a smile no matter what time of day. She gives my pup a treat (now my pup believes) that the capsule in drive through is a never ending treat receptacle.All kidding aside she is very lovely. I do also like banking with South state, always very easy to deal with...But really, Leela deserves a raise.”
8:30AM - 5PM
201 3rd St SW, Winter Haven
Banks
“Closing on a commercial property today. Bo and Michele have been extremely friendly and helpful in the whole process. This is a great smaller bank that takes care of its customers! Highly recommended.”
“Amanda F have you ever thought about moving out of Florida, we could really care less if you're here or not, you've already screwed it up, so maybe move back out of here and make Florida great again then you want to worry about the bank go back to where you like it so much”
“I had the pleasure of meeting with Mr. Brandon Jenkins today at the MIDFLORIDA in Winter Haven . Brandon was very polite and professional. Thank you again Brandon.”
9AM - 6PM
5540 Cypress Gardens Blvd, Winter Haven
Banks
“My main bank is based out of Seattle with no local branches so I use Midflorida to access my account when I need. As someone who isn't based with Midflorida I've always experienced quick, pleasant, and helpful customer service when I walk in.”
9AM - 5PM
1350 6th St NW, Winter Haven
Banks
“Went to get some documents I could not obtain online, although they were busy anything that did not require specialized attention was taken care of very timely, I can’t remember the name of the Haitian lady that assisted me, but if you’re reading this, thanks, you were very sweet and quick to resolve your clients needs.”
“Absolutely the best customer service at this WF location. I spoke to the manager Monique on the phone after a horrible experience at another location. She was so nice and professional and reassured me that if I came to her location, we would be helped. We were paired with personal banker Katlynn and had the best experience. She had our accounts fixed within minutes. These two ladies gave exceptional service and were pleasant to work with. Thank you Monique and Katlynn for taking the time to help us and not turning us away like Haines City did. You two are an asset to WF and I hope they know that!!”
“My husband and I came in to this location to open an account for our daughter. We had made an appointment but came early to see if we could be helped sooner. Marco helped us and was absolutely wonderful!”
“Visiting this center today Saturday and had a great experience! JOSE (teller side) greated me with a smile and asked how can he service me today. I Just needed a credit card Statement love his willingness to help me seconds of me walking in the bank. He has a great attitude and friendly smile ?Very good attention, he helped me in everything, spectacular, he met all expectation. Thank you ?”
9AM - 5PM
510 W Central Ave, Winter Haven
Banks
“Amazing customer service! It’s always a pleasure going to this branch. 2 other locations nearby closed down so I’m sure the staff here has been under immense pressure especially considering the current pandemic. They always greet you with a smile regardless of how their day has been going. Sometimes we just don’t give enough credit and respect to the workers who interact with the public on a daily basis. It constantly takes an infinite amount of patience and dedication to provide the highest level of care to the customers. We appreciate you!”
“Staff members at this bank are so helpful when our family visits. They are friendly, engaged, and helpful when we have questions about options and policies. They went the extra mile to help us when a family member's credit card was stolen. The Lobby is always clean. Sue helped us out of a bind recently; we appreciate her help, and everyone else's over the years.”
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“Fantastic and easy experience setting up an account with Crews.
Initially I only met the ladies on staff in passing, but Lianet Torres was thorough in the process of opening my account and being genuine in that process once the time came. I left feeling more comfortable with my decision, but still with the expectation to hear back when it was time for a check in and not much more. Business as usual.
Instead, I received a personal handwritten note in the mail to thank me! Entirely unexpected and deeply appreciated, and that decision to spend time at Crews became one I’m confident in.
Lianet made a brilliant first impression - and later confirmed it with gratitude I hope to continue reciprocating in my time with Crews.”