Brooks Brothers, America's oldest retailer, has been a leader in classic American sportswear and tailored clothing for over 200 years. The store is known for its iconic Oxford Cloth Button-Down shirt and fine suits, dress shirts, and chinos. Many customers have praised the exceptional service they received from staff members. One customer highlighted a positive experience after a previous negative one, noting the welcoming and attentive nature of the employees in Atlanta. Another customer appreciated the time and knowledge Mr. Patel shared while teaching about formal attire, emphasizing his kindness and dedication. Fatima and Kovoki also received accolades for their friendly and professional service, ensuring customers found the right fit and offered valuable advice. Many shoppers reported a stark contrast in customer service compared to other stores, with Keelan being recognized for his quick assistance and honesty. A loyal customer who had previously shopped at high-fashion stores was pleasantly surprised by the exceptional shopping experience at Brooks Brothers, highlighting the patience and support of staff members like Will and Samuel. The expert tailoring by Fatuma also impressed customers, as she delivered quality work in record time. Overall, Brooks Brothers is committed to providing an outstanding shopping experience, making a lasting impression on its customers.
Honestly a great suit and set of pants for the price and the fitting and service was good
February 2025
Kimberly was amazing. We didn't realize they were about to close, but she handled us with grace and care even though we threw off their closing. She even went to the back several times to bring out options for us. She deserves a raise.
October 2024
Mr. Patel took 2 hours helping teach me about formal attire and pick some pieces out. He was extremely kind and knowledgeable and I will definitely be back because of him! He went above and beyond and even stayed a little after closing to make sure my experience was enjoyable, can’t say enough good things.
