Jim Ellis Collision Center has been serving customers since 1973, providing quality repairs and excellent service. The shop specializes in the Jim Ellis brands but also repairs all other makes and models. They aim to produce superior quality repair work at a fair price, restoring vehicles to their pre-accident condition. Each repair comes with a limited lifetime warranty, emphasizing their commitment to quality. The collision center boasts a skilled paint department that guarantees the best paint match and finish, helping to protect the value of the vehicle and the owner’s investment. Customers generally find the staff professional, knowledgeable, and friendly. Many appreciate the seamless check-in process and the excellent follow-up. Notable team members include Kyle, Roger, Shane, and Garrett, who are recognized for their expertise and helpfulness. The team is praised for making the repair process pleasant and productive, especially when managing insurance and repair details. Customers also highlight their satisfaction with auto detailing services, noting that repairs often leave vehicles looking new. However, some reviews mention issues with repair times and communication. There are concerns about delays, sometimes taking two months or more to complete repairs, and instances where repairs were not fully completed or caused additional problems, like recalibration issues. Despite these setbacks, many still recommend the collision center for repairs, especially when working with knowledgeable staff like Roger and Kyle. Overall, Jim Ellis Collision Center is seen as a reputable place that provides quality repairs and friendly service, though potential customers should be aware of possible delays.
The process of renting a car was quick and easy- 30 minutes, start to finish. Will was very pleasant to work with.
December 2025
Absolutely amazing service! Bill S. was awesome. He was professional, responsive, and made a stressful situation so much easier to navigate and truly went above and beyond. I’m so grateful for his help and would absolutely recommend anyone on their team!
November 2025
Garrett and Jim Ellis Collision Center are A+ - incredible customer service. Thank you!!