This Verizon store in Atlanta provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. Reviews highlight great and super friendly customer service, with staff who make customers feel very welcome. Employees work with customers to solve issues, from quick fixes to more complex situations like fraudulent accounts or odd account setup problems. Assistance is often described as fantastic and amazing, with representatives taking over to help get matters resolved, from ordering a new phone to finalizing an account. The service is noted for being done quickly, leading customers to definitely recommend visiting the store for help.
The gentleman that assisted me had a rude demeanor and was not helpful. The staff should be more willing to help customers that have issues with orders and not be demeaning.
May 2025
I had an amazing experience at this store. I’m so glad I made the switch to Verizon. Justin was such a helpful representative!
April 2025
Julian and Bo were excellent and helped us set up our new phones. There were issues with the latest update but they helped us troubleshoot. Thanks Julian & Bo!
