The customer service is an absolute joke. They have so many employees but only one on register on a Saturday?
October 2023
I love Zara but unfortunately can’t shop at the Lenox location because the line is always ridiculous and there are 20 people in line at all times. Staff walks the floor but no one wants to help the paying customers so we just stand here for months. WHERE IS MANAGEMENT??
October 2023
Wow, I was looking forward to shopping at Zara coming all the way from Ohio, but after reading all the comments about long lines and horrible customer service, I think I'll pass. I do hope someone from the corporate office or the store itself reads the reviews and makes some changes. Zara has such cute clothes!