Firestone Complete Auto Care on Ft. Eisenhower in Augusta is consistently reviewed as the best in the area and a reliable one-stop shop for all vehicle needs, from tires and oil changes to repairs. Customers report always being pleased with the service, describing the team as professional, courteous, kind, friendly, and super helpful. They note great communication and a feeling of being treated with respect without being talked down to. The staff is commended for making customers feel good even during frantic situations, providing affordable solutions, and ensuring they get back on the road quickly. Many highlight the exceptional customer service, including proactive updates and the ability to accommodate customers promptly. The overall experience is trusted and recommended for its reliable and caring auto care.
From the service rep to the AC technician, we were greeted with professionalism and provided incredible service. Great location for automotive work!
February 2026
Jim and the staff were so wonderful to work with today! They were timely and helpful for my tire replacement!
February 2026
They sale tires but do not have a charger to check if battery purchased is okay. Bought two batteries ayearago. One was completely dead as tĥey could not check it . Had to take them to get check and charged. Should they be able to service w n at they sale.
