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“I went to this wonderful storage facility today. Mr. Nate was AMAZING. He was very informative and patient. He showed us the spaces, helped us with our locks, walked us through how to use the app and was polite through all of it in the sweltering heat. I would definitely rec this facility just based on customer service. Also the facility is very clean.”
“Awesome experience renting my first ever storage unit at the Clay Road facility. It was easy and the manager was professional and friendly . Facility is clean, well-kept and well-lighted. Access is simple and until 10 pm every day. Thanks, guy!”
9:30AM - 5:30PM
1280 Hurt Rd, Austell
Self Storage
“I have known Ms Chirette for the past 4 plus years at Metro Storage now SROA Austell. She has provided excellent service. I can call or stop by anytime with questions or problems that I’m having and know that it would be answered or fix. I’m always happy when I see that she’s still there working. I look forward to greeting her. is very professional. I look forward to continuing with SROA.
I’m not sure if her name is
Chirette Crawford.”
“Linda went out of her way to put a lock on my unit when I went out of town and forgot to put one on there. Been doing business with them for years with only one hiccup. When someone...always one...broke their key off in the main lock at the front gate. But.. ..it happens. ?”
9:00 AM - 6:00 PM
1860 Veterans Memorial Hwy SW, Austell
Self Storage
“Very nice owners and clean and quiet astonishment ?Open 24/7 easy access to your storages and organizing room .If stressed n feeling overwhelmed of your(beginner's hoarding syndrome)walking distance to package store is a plus+”
“K was extremely helpful and patient throughout the entire process. I’m moving from another facility and needed three units, and she went above and beyond to make it happen smoothly. Her professionalism and willingness to assist made a potentially stressful situation so much easier. Highly recommend!”
“In need of storage... If you don't mind not having climate control, it's the place to have as your storage area. Great prices and friendly people who will work with you if needed. Been there with a unit for many years...”
“Good customer service nice, friendly attitude and work with you I will always take my business to her with no problem and will refer other people to her with no problem”
“AKA 1-800-Pack-Rat. Their delivery process (mechanism) and containers are superior to PODS. They were also able to accommodate a tight delivery and pickup window where PODS was not. My container delivery driver, Nesru, was friendly and efficient. He placed the container exactly where I asked him to and inspected and swept out the inside of the container before departing. Due to some communication issues 1-800-Pack-Rat worked with me and corrected the situation. That’s excellent customer service!”
9:30AM - 6PM
3595 Old Anderson Farm Rd, Austell
Self Storage
“My first impression was not favorable because I went to the store but it was closed and no reason given. However Im called the 800 number and was told that there had beensome kind of incident and the store would be open the following day. I went back and the incounter was professional and pleasant. I was impressed. The next day we took our items to our cube and all was well. However it looks like I will be needing some help as my wheelchair will not get over the curb to get into the cube. I hope there will be some type of ramp available.”
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“Angela was incredibly helpful throughout the entire process. She was friendly, professional, and answered all of my questions. Her excellent customer service made everything easy and stress-free. I truly appreciate her assistance. I know that I made the right choice in selecting Extra Space Storage to keep my personal items in a clean and safe space.”