Best Buy offers great service from the Geek Squad, who are helpful, knowledgeable, and professional with computer setup and tech support. The store is very clean, and staff are often nice and polite. However, prices may not be the cheapest compared to other stores, and the selection on shelves has declined. At times, customers report difficulty finding help or feel sales approaches can be pushy. Experiences can vary by location, but helpful service can make the extra drive worthwhile.