Best Buy offers great service from the Geek Squad, who are helpful, knowledgeable, and professional with computer setup and tech support. The store is very clean, and staff are often nice and polite. However, prices may not be the cheapest compared to other stores, and the selection on shelves has declined. At times, customers report difficulty finding help or feel sales approaches can be pushy. Experiences can vary by location, but helpful service can make the extra drive worthwhile.
Garret in Geek Squad is the best! Thanks, Garrett, for taking care of transferring data from my husband’s old computer to an external hard drive. You were fast and courteous and I appreciate all of your help!
March 2026
It was prompt service on a pickup order! ready before it was promised
March 2026
Thank you again Mike and Oliver for a great and seamless experience. The customer service was outstanding and you really helped our family out today.
