Old Navy is a family-friendly apparel and accessories brand offering a wide range of items, including jeans in 180 sizes and popular activewear. Customers appreciate the excellent customer service, noting the friendly and attentive staff. One cashier received special praise for handling multiple transactions with a smile. While the store has a big layout with closeout sections, some areas can be a bit messy, and the quality may vary. Many shoppers find the prices reasonable, with good deals on clothing like graphic tees. Overall, Old Navy is recognized for its great style, quality, and fun shopping experience, encouraging customers to return for new styles. Masks are required for in-store shopping.