8:30AM - 1PM 2 - 4PM
1333 Cedar Grove Rd, Conley
Post Offices
“I waited until to see if all my packages and letters reached their destinations from inside Georgia to Indiana and to California. Sent 9 packages/letters and all of them arrived safely.
When looking at post offices in the Atlanta area, I was shocked at how low the ratings were for other locations. Friends recommended I make the trip out to Avondale and I even took the Marta before walking.
So glad I did. Service was friendly, courteous, and efficient. I apologized to both the lady who helped me and the other clients as I had so many things to send. They were all kind and understanding.
Thanks so much USPS Avondale Estates!”
8:30AM - 4:30PM
7139 GA-85, Riverdale
Post Offices
“Associate Cynthia went above and beyond to get my package at best price and shipped correctly. Nice and not rushing. They move fast for a small place. Times closing may be different than advertised but they stay open longer than Church street. Cynthia filled my document out when I was supposed to have to. She’s Awesome and so is Melanie great team”
“I am always in and out focused until this evening I notice a sign. I always wondered where was the gentleman always at the front counter along with the young lady who always speak. I wanted to ask but I thought I was being a bit nosey. My question was answered this evening. I am truly saddened for your loss. You are a great team. My prayers are with you and Mr. Charles family. ?? ? ?”
“Always a pleasant experience with the new front cashier lady. She's super helpful & kind & works in a manner she knows other folks have places to go as well, aside from only the post office. Definitely a happy camper from my last couple of stops here ?”
“8-13-24 @1:27pm I visited this location
The ladies here were friendly, helpful and fast they treated every customer like they were family.Great Job Ladies Keep up the Great work .”
“I’m low-key scared to write this because next time I come it might be packed…
But honestly, every time I drop off my packages in the downtown Atlanta area, it’s the best experience.
The whole staff gets straight to the point and I’m in and out super quick.
Thanks for the great service!”
“EDIT: but they ARE closed on Saturdays, despite it saying they're open (I assume they're open for deliveries, but definitely NOT pickups).
And they close at 4:30pm usually, not 5pm.
In my experience, they've been good. Helpful, pretty quick. But I haven't had any real issues that needed handling, I just come in to pick up my packages when I get an email”
“We had an appointment this morning for our son’s passport. What an amazing experience we had. Antoinette was amazing! She was fast and super friendly! Thank you for your amazing help!”
“I had to come here repeatedly to deal with a Money Order Issue. Every time I came, the experience was more pleasant than I expected! Angela is fantastic and offers 10/10 service; as do her fellow staff members! Everyone was very kind and helpful.
4 stars instead of 5 because there are a myriad of inconvenient USPS rules that don’t make sense; but the staff can’t do anything about that. So 5 stars to the staff, 4 stars to the USPS at Crown Rd as a whole!”
“I just have to say that the lady with the red hair is so sweet. She's always happy and has a smile on her face. I came when she was locking up for lunch and she still made time to help me and did it with a big smile on her face. This post office is definitely blessed to have her as an employee.”
“I arrived around 9:40 AM. The location wasn’t busy, and there was one station active to assist customers. I didn’t have to wait, and the staff member who helped me was friendly and efficient.
However, she didn’t mention that free packaging materials were available. When I asked for an envelope, I was given a paid version without being informed about the free option. While it wasn’t expensive, it would be helpful for staff to notify customers about available free materials.
Additionally, I was charged more for a money order than I expected based on the website, which was a bit confusing.
Overall, it was a positive experience with no unnecessary wait time, and the staff was helpful, though not quite as attentive as I’ve experienced at similar locations.”
“Hard to see because you enter at back dock next to coroners office and lot reads Service road on gate not a street sign then drive around to building. The gate hides it. It is a one way facing i-20 and turn in left. The people inside seems knowledgeable about the issues I was having and how to resolve them concerning mailbox key. Totally off but the first POBox number is 3101 which is address box for TDJakes all the way in Texas not Georgia and was my phone number last four plus the tow truck dolly rented from Alabama turned in at Petets street in Georgia had letters TD. I didn't know if I should feel blessed or unsafe.”
12 - 4:30PM
7147 Jonesboro Rd Ste B, Morrow
Post Offices
“Yes. This post office looks like it was old and forgotten,but I needed stamps and it was the closest to me.
In and out with one person ahead of me.
I didn’t know it was even here! The clerk was nice, no problems. ?”
“Stopped by the post office and had a really smooth experience. The staff was friendly, patient, and actually took the time to help without rushing anyone. The line moved faster than expected, and everything was organized and efficient. It’s not always you leave a post office impressed, but this one definitely delivered great service .ill make that one My Main post office from now one ..”
8AM - 6PM
520 W Ponce De Leon Ave, Decatur
Post Offices
“The lines are slow because there’s only one employee working at the counter. However he is great with taking my prepaid mail and packages. USPS, hire more people”
“The doors weren't open before 9AM today but I needed someone to help me snyway. The woman who was working at 9AM let me in a few minutes early and was so pleasant and helpful. I will definitely use this location again.”
“My actual name is Karen.(don't hold it against me)...I want to say Thank You So So Much to this specific post office! I filed a claim for lost mail yesterday March 6th 2024 around 11:00am. I got an email from Church Street saying they were on the case. By 9:00 p.m. The Same Day it was handled and on the way to them. It's on the way to me today, not 24 hours later! I just want to say thank you!”
“Open mailbox 804 in this PO since 2010. Friendly staff, great location and never lost any packages. Just pick up packages this morning, I saw their worked so hard for us. Thanks,”
“This is my local USPS and although it’s very tiny, it’s my usual go-to. I’ve experienced good service anytime I’ve gone in. However, one of the Mail Drop boxes from out front was removed. It was the one with the slightly larger opening that could accept small/medium sized packages. I really miss this being out front. I also wish the lobby was still left open so I could drop off larger packages even after the Post Office is closed. Luckily the Decatur location can take these during off hours.”
“Mrs. Latressa Horne has to be the most efficient person as far Customer Service I've ever come across. I had wrote the wrong address on the package, but around the same areas. She followed up everyday bright and early to make sure she updated me about the package. I hope to see as supervisor in the need future, but preferably ASAP. The USPS in Jonesboro didn't have a way for me to write a review or even a survey process. So I'd thought it would be best to just write the review online.
Thank You again Mrs. Horne”
“I've been here a handful of times because my orders were "undeliverable" to my address for whatever reason. Each time I've come, I received the help I needed. No one was ever rude to me or wasn't willing to help. (maybe new management? not sure) other reviews depict this place to be so awful but I do not have that experience, probably the "worst" experience I can say I've encountered is the wait time but EVEN then I never waited for more than 10minutes so it is not bad at all. The last time I was here, I realized that my boyfriend had a package dropped here (Either one of us weren't aware - only because the lady who was helping me told me there was an additional package labeled for my address) and she was very helpful in retrieving the item for me. My boyfriends package was large and heavy and she even offered to take it to my car!
This place is not a service post office like others in the area, it is just for pick up and drop off only. And it clearly states that when searching online, and several notices along the entrance and inside, I'm unsure how people miss it and get upset, drive an extra 5-10 minutes to the next post office .”
10AM - 12:30PM 1:30 - 4PM
2310 Maynard H. Jackson Jr. Blvd, Atlanta
Post Offices
“Nice lady helped me out with international postcards. Unfortunately they don't sell stamps at the international terminal anymore. It's a bit off - if you want to go there, you have to take the shuttle to international parking and then cross the main road. Most will make it alive...”
“A couple of days ago I went to a different post office closest to where I live now trying to catch a package that was being delivered at the wrong address the lady at the counter was no help at all she had no suggestions nor information to give me to help me with my situation that was before the package was even delivered after the package was delivered I contacted the post office they gave me suggestions so today I went to Lakewood station in the area where the package was delivered to the two ladies at the Lakewood station were very helpful took their time with me they were very patient and very respectful and had suggestions to help me with my situation as well as go back in the back and look for my package they were able to find my package for me I definitely appreciate them
Thank you very much”
“I came to drop off a package yesterday on my way home from yoga class. Everyone went above and beyond to assist me. I was impressed by how knowledgeable, fast paced, kind and respectful the associates were. I would definitely recommend this location.”
“I’ve been to this location for minor things like stamps and shipping and have never experienced a problem. I signed up for a PO Box today and Ms. Gholston (sp) was so sweet. I’ve had the pleasure of being helped by her in the past and she’s always delightful. Overall, the USPS has its issues but it’s not the fault of customer facing staff.”
“this place is understaffed so the wait is a bit long sometimes, but once i get to the front the process is fast and i haven't had any issues. i know the employees are doing their best with what they have and in my experience they have been very polite.”
“I had a positive experience at this post office today. Mr. Phillips went out of his way to help me with a large, heavy package and even carried it out to my car. That kind of thoughtfulness and extra effort really stood out to me. It’s rare to receive such genuine customer service these days and I truly appreciated it. Thank you for going the extra mile!”
“I Do believe they do their best for the most part. The usps being underfunded and understaffed puts such a strain on those that are working. So if they’re not as kind as you’d like, think of all of the crap they have to deal with on behalf of the usps- things they have no control over.
I personally use this post office about 4-5x a week and have never had any issues. That said, I’m able to go at “off” times when there aren’t long lines.
A few times it’s been closed without any notice which sucked but again- I’m sure that was an issue of understaffing which falls on the USPS and not those that it employs.”
“Everyone here is always kind and efficient. There is a younger woman that works here that is exceptionally great at her job. She had a pink bandana on today and a kind smile. She deserves a raise!”
“The employee there was super helpful. I was looking for a package that should’ve been delivered at this location but wasn’t there upon arrival. The lady up front was nice and timely going above and beyond helping me locate my package.”