Verizon is a reliable and customer-focused business that provides a wide range of mobile, 5G home internet, and business solutions. Customers can visit the Cumming store or shop online for convenient ordering and pick-up options, including free 2-day shipping and same-day delivery where available. The staff at Verizon stores are known for their efficiency, knowledge, and friendly service. Customers have praised the quick and helpful assistance they received, whether it was for a SIM card replacement, phone diagnostics, or screen protector installation. The stores are clean, well-lit, and the employees go the extra mile to ensure customer satisfaction. In one instance, a customer's elderly parents were having trouble with text messaging on their phones. After a disappointing experience at another Verizon store, they were helped by Anthony Graco, who spent two hours resolving the issue and ensuring their text messaging was working properly. Another customer, Robin, was pleased with the professional and non-pushy service they received when getting a new screen protector. Overall, Verizon offers a seamless and satisfactory experience for its customers, with knowledgeable and friendly staff ready to assist with any of their mobile, internet, or business needs.
Anthony was so helpful to my husband and I. He was very informative, kind and patient! We really appreciated him going the extra mile for us. Really happy with our service and experience. Thank you Anthony!
April 2026
My sales Rep. Which her name is Amy!! Amazing service!! Come and ask for her!! You wont regret it!!
March 2026
Tiara has been amazing in helping transfer to Verizon. She made the process so smooth and simple. I will definitely recommend her to everyone I know!