The UPS Store #1096 in Decatur is a friendly and helpful place that offers a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The staff is known for being pleasant, knowledgeable, and professional. Customers appreciate the organized store and the positive attitude of employees like Shayne, Tori, Jailha, Chundra, and Synqua, who go out of their way to provide outstanding service. Many mention that staff members are patient, helpful, and fix problems with a smile. Overall, The UPS Store provides reliable, friendly service in a well-organized environment, making it a preferred choice for shipping and related needs.
For years I've preferred this particular UPS store over other places I could go. The people are always pleasant and helpful, and knowledgeable. I appreciate them.
February 2024
I came into the store #1096 and Shayne Morgan this young lady was very helpful to me outstanding customer service 100% thank you very much
February 2024
Tori and Jailha (sp?) were awesome. I totally screwed up both of my returns and they fixed everything with a smile on their face. Nice to see this kind of service.
