The UPS Store #1096 in Decatur is a friendly and helpful place that offers a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The staff is known for being pleasant, knowledgeable, and professional. Customers appreciate the organized store and the positive attitude of employees like Shayne, Tori, Jailha, Chundra, and Synqua, who go out of their way to provide outstanding service. Many mention that staff members are patient, helpful, and fix problems with a smile. Overall, The UPS Store provides reliable, friendly service in a well-organized environment, making it a preferred choice for shipping and related needs.
Employee Ashly went above and beyond expectations to retrieve a package that we had left behind at an Atlanta hotel and send it to us at our home in Savannah. Thank you Ashly and UPS!
July 2026
The store is very organized. Lucas was very kind and very helpful, and made the processes very straightforward
July 2026
Impressed by the level of professionalism at this location. Grant job!!!
