The UPS Store #1096 in Decatur is a friendly and helpful place that offers a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The staff is known for being pleasant, knowledgeable, and professional. Customers appreciate the organized store and the positive attitude of employees like Shayne, Tori, Jailha, Chundra, and Synqua, who go out of their way to provide outstanding service. Many mention that staff members are patient, helpful, and fix problems with a smile. Overall, The UPS Store provides reliable, friendly service in a well-organized environment, making it a preferred choice for shipping and related needs.
This location is always clean and well-staffed with friendly and helpful employees - especially EJ who goes out of his way to make shipping as easy and low-friction as possible!
April 2026
Shalaby Clark assisted my sister and I in notarizing two important forms. The forms are connected to a headache of a process. However, Mr. Clark was timely and informative in getting us notarized. He makes UPS look great. I'm coming here again.
April 2026
Great customer service from Shalaby. Walking in from the door he was polite and very helpful! He’s a keeper
