The Xfinity Store by Comcast Branded Partner in Douglasville, GA, offers a range of services, including subscriptions to Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or exchange equipment. Reviews highlight the friendly and helpful staff, including Ron, who successfully assisted with phone activation, and Antwan, who helped lower bills with clear explanations. The store is noted for being bright and clean, with representatives guiding customers to the right locations. Overall, visitors appreciate the courteous and knowledgeable service, making for a positive experience at this location.
Antwon was absolutely fantastic! Always professional, always kind, and prompt when I've had a problem. He (and Xfinity) saved my family almost $3K a year. If you head to that store, ask for Antwon. He will get you squared away.
May 2026
Madage was awesome, she helped me sort out several issues, even waited while I was on the phone with customer service, because some things can’t be handled in store. If you have problems she will see you through to a solution!! Thanks again
April 2026
Great customer service. There was a line when I went but they eventually got to everyone that stayed. My service agent was quick to fix my problem (a broken remote control for the TV box). Handed me a new one and I was done within a couple of minutes.