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“They didn't have a great selection in my size but Rodney took the time to bring out what he did have. I ended up in a pair of boots I wouldn't have really considered otherwise. So far I'm very happy with the boots and I will definitely return to this store.”
“The customer service is always top tier. The older gentleman is always helpful and kind. I've been shopping here for almost 15 years. This is my family's favorite shoe store.”
“Kick Theory saved the day for me! My daughter was having a school sneaker ball and as soon as I found a dress I knew what sneakers would match. I had three similar shoe options in mind but couldn’t find any in my daughter’s size. It was a floral Jordan 1 shoe, I thought people wouldn’t buy because the shoe has a lot going on. The shoe was all over resale sites for double the price which I didn’t want to pay because we only planned to wear them for the dance. In my search I came across kick theory, a small store way in Georgia. Kick Theory had the item at regular retail price $90. I had a hard time ordering, the site seemed to be glitching and it wouldn’t let me put the order in the cart. Finally I purchased the order but I was skeptical because there were a few bad reviews saying that Kick Theory sells items but doesn’t really have them. About a week and a half later my order came and it was perfect. Definitely will order again!”
“Absolutely awesome customer service. I usually go on the weekends to see if any new items have come in. The employee who works there, Angelina (I believe that’s her name) is always so helpful and friendly, and makes shopping and trying on the clothes such a joyful experience.”
“Came in looking for a dress shoe, knowing that I have a foot that’s hard to accommodate, and that the mall store is cramped. Despite running the store solo, Aaron went above and beyond to assist me, and I walked out with a good idea on what I can try from their online store.”
“Great customer service! Yes, the shoes are expensive but they are a good quality and I needed to start taking care of my feet. If you plan on coming be prepared for spend some time trying shoes and definitely ask for recommendations the two ladies who were there when I went helped me find shoes to support my arch.”
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“Phone does not work! The number I called was what’s listed on this Google page. It’s a busy signal when you call though.
Either way I made my way to the store and was Beyond satisfied with my experience from the manager and another employee who was new. They were friendly, helpful, professional and accommodating! They made sure I had everything I needed for a wedding next week. And that experience alone changed my perspective of the company and the minor issue with the phone. So thank you for being attentive and positive! Also, thank you for responding to my review as well. I’ll returning this location in the future!”